Samone Hunter
Huber Heights,OH
Summary
Hardworking, dedicated individual looking to utilize my skills to provide the highest quality customer assistance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Vinebrookhomes
Dayton, OH
11.2023 - 03.2024
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Coordinated appointments, meetings and conferences.
- Inventoried and ordered supplies for office.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Processed invoices for payment using accounting software applications.
Remote Sales Advisor
Concentrix
Dayton, OH
01.2023 - 11.2023
- Coordinated implementation of new technological tools to improve data gathering and trend tracking.
- Answered inquiries from customers regarding their investments or related topics.
- Monitored client accounts to identify opportunities for improvement or growth.
- Generated detailed performance reports that provided insight into portfolio performance over time.
- Received inbound phone calls from customers to provide first-level support and remotely troubleshoot issues with service, equipment or customer accounts.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Remote Customer Service Representative
Conerstone Brands
Dayton, OH
07.2022 - 01.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered inbound calls, chats and emails to facilitate customer service.
- Developed strong customer relationships to encourage repeat business.
Education
High School Diploma -
Mound Street It Careers Academy
Dayton, OH06-2009
Skills
- Clerical Support
- Quality Assurance
- Mail handling
- Check processing
- Database Management
- Office Administration
- Data organization
Certification
- CPR/ First Aid Certification
Timeline
Administrative Assistant
Vinebrookhomes
11.2023 - 03.2024
Remote Sales Advisor
Concentrix
01.2023 - 11.2023
Remote Customer Service Representative
Conerstone Brands
07.2022 - 01.2023
High School Diploma -
Mound Street It Careers Academy
- CPR/ First Aid Certification
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