Samone Jackson
Houston,Tx
Summary
Results-oriented professional with extensive experience in eligibility determination and client assessment. Proven track record of accurately processing applications and maintaining compliance with policies. Known for collaborative efforts, reliability, and adaptability in dynamic settings.
Overview
4
4
years of professional experience
Work History
Eligibility Specialist
Texas Health and Human Services
02.2024 - Current
- Company Overview: Public assistance programs. Website not provided.
- Interview applicants and recipients in person or by inbound or outbound telephone calls to obtain pertinent financial and personal information to determine financial eligibility for public assistance programs.
- Evaluate data from various electronic and other sources to enter information into a computer-based eligibility system.
- Compute and authorize benefits based on eligibility determination.
- Process work in accordance with state and federal regulations and established procedures, guidelines and timeframes.
- Perform other duties, as assigned.
- Use fact-finding techniques to obtain, relate and evaluate information provided by applicants.
- Read, understand, apply and explain detailed regulations and policies.
- Perform basic arithmetic functions.
- Manage time efficiently by establishing priorities in accordance to importance of deadlines.
- Establish and maintain effective work relationships with others.
- Ability to communicate effectively both verbally and in writing.
- Operate computers to perform data entry and basic office software use such as Microsoft Word, Outlook and Excel.
- Follow written and oral directions and instruction.
- Public assistance programs. Website not provided.
Patient care technician / phlebotomist
Davita
06.2021 - 06.2023
- Conducted operation and testing of hemodialysis machines for patient treatments.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Collected and documented patient information to aid in accurate medical record keeping.
- Delivered compassionate end-of-life care, offering comfort and dignity to patients in their final stages.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Education
High School Diploma -
Kashmere High School
Houston, TX06.2020
Phlebotomist
Victorious Healthcare Academy
Houston, Tx04.2022
Cpr
BLS
Arlington, Tx06.2024
Skills
- Data entry
- Effective communication skills
- Microsoft office
- Telephone etiquette
- Documentation and reporting
- Appointment scheduling
- Medicaid
- Public assistance programs
- Attention to detail
- Customer service
- Teamwork and collaboration
Timeline
Eligibility Specialist
Texas Health and Human Services
02.2024 - Current
Patient care technician / phlebotomist
Davita
06.2021 - 06.2023
Cpr
BLS
High School Diploma -
Kashmere High School
Phlebotomist
Victorious Healthcare Academy
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