Samone Naylor
Kenosha,WI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
AVP Recon & Remit Manager
Johnson Financial Group
Racine, WI
05.2021 - Current
- Manage a team of 5: Recon & Remittance and the Accounts Payable department to ensure successful completion of daily workload and projects.
- Implemented process improvements to enhance operational efficiency.
- Enhanced team productivity by providing training and mentorship to junior staff members.
- Assumed Recon & Remit Manager responsibilities.
Recon and Remittance Manager
Johnson Financial Group
Racine, WI
08.2017 - 05.2021
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Assumed the responsibility of the Recon & Remit Supervisor role.
Recon & Remit Supervisor
Johnson Financial Group
Racine, WI
03.2013 - 08.2017
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Provided reconciliations and documentation for both internal and external audits.
- Oversaw Lockbox department in processing commercial and municipal tax payments payments.
Operations II - Recon & Remittance Asst Supervisor
Johnson Financial Group
Kenosha, WI
03.2004 - 03.2013
- Reconciled general ledger accounts on a daily, weekly and monthly.
- Processed loan, lockbox and tax payments.
- Assisted in the development of training materials to ensure a consistent learning experience for new hires.
- Assisted in Government Reporting.
- Contributed to the successful completion of projects by proactively identifying potential roadblocks and offering solutions.
Education
Bachelor of Science - Business Administration-Finance
University of Wisconsin-Parkside
Kenosha, WI05.1999
Skills
- Decision making
- Regulatory compliance
- Technical expertise
- Problem solving
- Bookkeeping
- Time management
Timeline
AVP Recon & Remit Manager
Johnson Financial Group
05.2021 - Current
Recon and Remittance Manager
Johnson Financial Group
08.2017 - 05.2021
Recon & Remit Supervisor
Johnson Financial Group
03.2013 - 08.2017
Operations II - Recon & Remittance Asst Supervisor
Johnson Financial Group
03.2004 - 03.2013
Bachelor of Science - Business Administration-Finance
University of Wisconsin-Parkside