Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Samone Smith

McDonough,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience

Work History

Senior Regulatory Compliance Analyst

AXIS Capital
04.2022 - Current
  • Coordinate and facilitate Accident & Health market conduct exams
  • Facilitate and respond to consumer complaints received from state departments
  • Review contracts and internal procedures
  • Develop and enact regulatory compliance strategies
  • Keeping abreast of regulatory changes and developments in the regulatory environment.

Web Enrollment Agent

Gas South
09.2022 - 08.2023
  • Maintained detailed and accurate records between multiple databases and programs.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Updated account information to maintain customer records.
  • Responded to customer requests for products, services, and company information.
  • Responded proactively and positively to rapid change.
  • Maintained up-to-date knowledge of product and service changes.
  • Trained new personnel regarding company operations, policies and services.
  • Sought ways to improve processes and services provided.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Investigated and resolved customer inquiries and complaints quickly.

Senior Product Analyst

AXIS Capital
03.2019 - 04.2022
  • Work closely with Property & Casualty underwriters to develop policy and endorsement language for Property, AXIS Programs, DP&E and E&S to ensure policy terms accurately reflect underwriting intent and are compliant with state regulations
  • Review insurance products to support underwriting consistency and compliance.

Senior Compliance Analyst

Primerica Life Insurance Company
08.2015 - 03.2019
  • Works with departmental senior management to prepare and distribute documents for market conduct exams
  • Assist with quality assessment compliance and the control testing program, internal audit inquiries and regulatory inquiries
  • Leader of the development and performance of the on-going monitoring and testing program in assigned business units
  • Responsible for the timely reporting of agent termination, fraud and misconduct to the respective department of insurance
  • Advise managers on establishing control processes and improvements, developing effective tests over those controls and developing and validating appropriate corrective action(s).

Government Analyst II

Office of Insurance Regulations
07.2013 - 08.2015
  • Analyze property and casualty insurance forms and other filings which are submitted for review by insurers or other licensed organizations to ensure compliance with insurance laws and regulations in Florida
  • Researched insurance-related topics and prepared thorough, concise, written reports as directed
  • Plan, organize, manage, and perform investigations, internal audits, internal management reviews and consultation engagements within the Property and Casualty Product Review Unit.

Insurance Analyst II

Office of Insurance Regulations
10.2012 - 06.2013
  • Analyze property and casualty insurance forms and other filings which are submitted for review by insurers or other licensed organizations to ensure compliance with insurance laws and regulations in Florida
  • Reconciled with representatives of insurers or other licensed organizations through concise, written correspondence, telephone conference, or personal conference to clarify or substantiate where additional information is needed to approve, disapprove, or withdraw a filing.

Education

Master of Business Administration -

Brenau University
2018

Bachelor of Business Administration - undefined

Georgia Southern University
2010

Skills

  • Advanced Analysis Decision Making Leadership
  • Self-Motivated Time Management
  • Effective Communication Critical Thinking
  • Team Player Problem Solving Negotiation
  • Proficient in Microsoft Office
  • Administrative Support

Additional Information

  • AWARDS/RECOGNITION , Florida Office of Insurance Regulations- Certificate of Excellence 2013 Florida Office of Insurance Regulations- Prudential Productivity Award 2014

Timeline

Web Enrollment Agent

Gas South
09.2022 - 08.2023

Senior Regulatory Compliance Analyst

AXIS Capital
04.2022 - Current

Senior Product Analyst

AXIS Capital
03.2019 - 04.2022

Senior Compliance Analyst

Primerica Life Insurance Company
08.2015 - 03.2019

Government Analyst II

Office of Insurance Regulations
07.2013 - 08.2015

Insurance Analyst II

Office of Insurance Regulations
10.2012 - 06.2013

Master of Business Administration -

Brenau University

Bachelor of Business Administration - undefined

Georgia Southern University

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Samone Smith