Summary
Overview
Work History
Education
Skills
Additional Information
Qualifications
Timeline
Generic

Samone Mia Copley

St. Petersburg,FL

Summary

Highly organized, friendly, and determined accounting and sales professional, with an ambition to succeed in any given environment. A background that has given me an extensive amount of experience in multiple industries at a variety of levels. I strive to be an efficient and quick learner, always eager to accept new challenges, and advance from within. Searching for a position that requires the skills that I already possess and can teach even more skills to reach higher success. Copious experience in software utilization, exceeding goals, expanding client base, and maintaining high standards of customer service. I would love an opportunity to be an asset to your company and can promise nothing less than my absolute best.

Overview

11
11
years of professional experience

Work History

Staff Accountant

HomeRiver Group
01.2019 - 02.2023
    • Executed financial reporting, managing prepaid accounts, schedules, reconciliations, event settlements, and month-end accruals.
    • Monitored accounts receivable, accounts payable and other account balances to track transactions, avoid discrepancies and maintain accuracy.
    • Diminished outstanding debts by analyzing accounts for issues.
    • Receive, upload, and code invoices for 240 communities per approved budgets
    • Set up all new requests for ACH payment option for each individual home owner
    • Complete and process all estoppels (payoff letters) for each new sale
    • Collected and arranged financial information and entered details into CINC SYS financial management system.
    • Assisted comptroller with year-end financial audits.
    • Maintained integrity of general ledger and chart of accounts.
    • Everyday use of multiple different soft wares per task
    • Prepared and processed journal entries to record in general ledger and maintain consistent documentation.
    • Processed all resale documents for closings, including verification of warranty deed, along with setting up/processing all checks and charges for new home owners
    • Building new home owners personalized ledgers along with charging ledgers as needed and receiving and processing payments for those charges
    • Trained new employees on accounting principles and company procedures.

Sales Account Executive

Integrity Express Logistics
05.2021 - 01.2022
    • Mastered and constantly improved sales prospecting, follow-up and upsell processes.
    • Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
    • Established close relationships with new small business prospects.
    • Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller.
    • Developed and managed strong and growing pipelines of prospective small business customers.
    • Developed and implemented database sales tracking, enabling improved understanding of product profitability and inventory needs.
    • Researched potential customer markets thoroughly before beginning personal contacts.
    • Kept detailed track of sales and customer information in company system.
    • Assisted in development of monthly sales goals to motivate team and drive business objectives.
    • Monitored market and negotiated rates based on trends.
    • Tracked shipments and trucks out on deliveries.
    • Planned routes for various shipments according to special events, customer needs and weather.
    • Stayed updated on latest knowledge in transportation and logistics to provide relevant solutions to clients.
    • Communicated with drivers and dispatch to coordinate delivery schedules.
    • Collaborated with team members to resolve challenges and improve productivity.

Bartender

Fox trot bar and club
01.2017 - 01.2019
  • Utilized knowledge of mixed beverages, specialty liquors and craft beers to serve customers and provide wait staff with well- prepared drinks in a timely fashion
  • Collected and organized more than $30,000 in gross revenue/tips on a monthly basis
  • Demonstrated the ability to multi-task at a face pace while dealing with various situations/individuals with over 1,000 customers weekly
  • Monitored cash registers and collected payments for drinks and food
  • Operated Aloha POS system, maintained clean and organized work station, maintained safety and sanitation standards
  • Stocked and tracked inventory and supplies
  • Prepared orders in fast-paced environment.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Scheduling Coordinator

Synergy Florida
01.2017 - 01.2017
  • Schedule daily work for several on field technicians
  • Maintain well trusted relationships with 50-100 construction superintendents
  • Train in and master several different soft wares, each specific to different aspects of the job
  • Utilization of extreme organizational and multitasking skills
  • Maintain supervision of up to 200 properties in close to 25 communities in any given days scope of work
  • See each property's scope of work from start to finish and communicate/repair any errors or mishaps
  • Trained new team members
  • Worked and excelled in very high stress and fast paced environments consistently
  • Verifying PO's and sending, receiving, and filing all invoices.
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.
  • Implemented time-blocking and schedule notifications to optimize time management.

Bar Manager

McCray's Tavern
01.2015 - 01.2017
  • Assisted customers in order selection, recommended specific menu items, and ensured prompt, accurate service
  • Collect payments and balance transactions with receipts
  • Ensured high guest check averages by suggesting and selling additional food and beverage items
  • Continually visited guests seated to promote inviting and attentive service
  • Conducted inventory tracking and restocked supplies
  • Significantly increased guest check averages by promoting appetizers, specialty items, and drink/wine/beer selections
  • Collaborated in creating attractive front-of-house displays to market new products.
  • Closed out cash register and prepared cashier report at close of business.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.

Assistant Manager

Champs Sports
01.2012 - 01.2014
    • Worked in busy, customer-focused retail environment overseeing and supporting 20+ person staff in driving revenue while ensuring superior customer service
    • Conducted a variety of administrative operations tasks, including: opening/closing store, cash reconciliation/management, and developing staff assignments according to operational expectations
    • Developed and implemented performance development and training initiatives which optimized staff performance and resulted in continuous surpassing of sales quotas
    • Responsible for all scheduling, hiring, firing, and implementing new hire training procedures.
    • Supervised day-to-day operations to meet performance, quality and service expectations.
    • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
    • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Education

degree (G.E.D) -

Saint Petersburg Jr College
2009

Skills

  • Critical Thinking and Analysis
  • Data Inputting
  • Budgeting and Forecasting
  • Intercompany Reconciliations
  • Customer Experience
  • Account Strategy
  • Social Media Platforms
  • Typing Proficiency
  • Superior Attention to Detail
  • Business Operations and Forecasting
  • Effective and Professional Communication

Additional Information

  • Several references available upon request

Qualifications

-Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues

-Talent for quickly resolving issues prior to escalation.

-Managed fair scheduling, policy compliance, and disciplinary processes.

-Success multitasking while remaining professional and courteous in fast-paced environments.

-Skilled at anticipating, identifying and fulfilling customer needs

-Experience in adapting to & mastering various software programs

-Natural communication skills

-Superior organization skills

-Front to back end A/P and A/R training

Timeline

Sales Account Executive

Integrity Express Logistics
05.2021 - 01.2022

Staff Accountant

HomeRiver Group
01.2019 - 02.2023

Bartender

Fox trot bar and club
01.2017 - 01.2019

Scheduling Coordinator

Synergy Florida
01.2017 - 01.2017

Bar Manager

McCray's Tavern
01.2015 - 01.2017

Assistant Manager

Champs Sports
01.2012 - 01.2014

degree (G.E.D) -

Saint Petersburg Jr College

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Samone Mia Copley