Samora Desir
Port au Prince,Haiti
Summary
Motivated professional offering proficiency in data entry, customer service, and sales combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
9
9
years of professional experience
Work History
Seasonal Sales Associate
Victoria's Secret
Columbia, SC
05.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Front Desk /Receptionist
Goliatre Entreprises
01.2019 - 01.2023
- Greeting and welcoming visitors and clients courteously and professionally
- Answering phone calls and forwarding them to the right people
- Answering questions and offering information about products and services
- Scheduling and updating staff calendars
- Receiving, sorting, and delivering mail and packages
- Keeping a tidy and orderly welcome area
Personal Assistant/Interpreter/Client Point of contact
MoMa Group
01.2015 - 01.2018
- Welcome Clients and pick them up from the airport
- Multiple marketing visits with the clients
- oversaw personal and professional calendars and coordinated appointments for future events.
- Provided general administrative support, including scheduling meetings, making travel arrangements, and managing documentation.
- Served as a point of contact between clients and managerial staff.
- Addressing Complaints and Client requests
- Receiving, Checking, and Storing Goods
- Quality Control of the products
- Guarantee the delivery of goods in the shortest possible time
Education
High School Diploma -
College Marie Anne
Port Au Prince07.2013
Skills
- French
- Haitian Creole
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Problem-solving skills
- Team Collaboration
- Appointment Scheduling
- Administrative Skills
- Office Organization
- File Organization
- Front Office Management
- Computer Proficiency
- Basic Math
- Microsoft Office
Timeline
Seasonal Sales Associate
Victoria's Secret
05.2024 - Current
Front Desk /Receptionist
Goliatre Entreprises
01.2019 - 01.2023
Personal Assistant/Interpreter/Client Point of contact
MoMa Group
01.2015 - 01.2018
High School Diploma -
College Marie Anne