Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Samora Desir

Columbia,SC

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management,money handling, scheduling, data entry and database administration. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Seasonal Associate

Victoria's Secret & PINK
05.2024 - Current
  • Increased sales by customizing pitches to address specific client needs and concerns.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Managed efficient cash register operations.

Front Desk /Receptionist Administrator

Goliatre Entreprises
01.2019 - 01.2023
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.

Personal Assistant/Interpreter/Client Point of contact

MoMa Group
01.2015 - 01.2018
  • Maintained appropriate filing of personal and professional documentation.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Served as point of contact between clients and managerial staff.
  • Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
  • Monitored expenses closely, maintaining an organized filing system for easy access to financial records.

Education

Bachelor of Science - Civil Engineering

Hunan University
06.2018

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Client Engagement

Certification

  • Excel Training - May 2024-June 2024

Languages

French
Native or Bilingual
Chinese (Mandarin)
Full Professional

Timeline

Seasonal Associate

Victoria's Secret & PINK
05.2024 - Current

Front Desk /Receptionist Administrator

Goliatre Entreprises
01.2019 - 01.2023

Personal Assistant/Interpreter/Client Point of contact

MoMa Group
01.2015 - 01.2018

Bachelor of Science - Civil Engineering

Hunan University

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Samora Desir