Sampada (Sam) Schlueter
Pittsford,NY
Summary
Motivated professional with extensive experience in customer service, sales and administrative tasks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Real Estate Agent/Administrative Assistant
RE/MAX Plus
12.2019 - Current
- As a customer success professional with over 4 years of experience as a real estate agent, I have developed a strong foundation in relationship building
- In my role as an agent, I was responsible for helping clients buy and sell properties, and I excelled at understanding their needs and providing personalized solutions, as well as negotiating deals and managing complex processes.
- Prepared and mailed invoices to real estate agents, processed payments, and documented account updates.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
- Monitored outstanding invoices and performed collections duties.
Property Manager/Accounts Receivable and Billing Specialist
Flower City Management
09.2015 - 01.2019
- As the primary conduit between the business and its customers, develop a supportive and responsive relationship with the tenants in order to ensure revenue goals are met while simultaneously maintaining client satisfaction and lease renewal
- With an energetic and leadership-by-example management style, mentor, council, and develop five employees in order to maximize occupancy rates between the company's eight properties and 155 units.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Followed up on delinquent tenants and coordinated collection procedures.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Negotiated payment arrangements with tenants to establish timely receipt of payments.
- Reconciled accounts receivable to general ledger.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
Owner/ Manager/Accounts Payable Bookkeeper
Chutney Restaurant
04.2009 - 08.2014
- Oversaw all aspects of running a restaurant, including menu planning, inventory management, hiring and training staff, customer service, marketing, and financial management.
- Evaluated suppliers to maintain cost controls and improve operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Developed detailed income, expenses and other reports.
- Maintained and processed invoices, deposits, and money logs..
- Developed and implemented procedures to improve accounting efficiency.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
Education
Bachelor of Science (B.S.) - International Business
Alliant International University
San Diego, CA01.2005
Skills
- Contract Negotiation
- Comparative market analysis
- Buyer contracts
- Strong organizational skills
- Sales closing
- Property Management
- Payment Collection
- Account Receivable
- Financing requirements
- Tech-Savvy
Timeline
Real Estate Agent/Administrative Assistant
RE/MAX Plus
12.2019 - Current
Property Manager/Accounts Receivable and Billing Specialist
Flower City Management
09.2015 - 01.2019
Owner/ Manager/Accounts Payable Bookkeeper
Chutney Restaurant
04.2009 - 08.2014
Bachelor of Science (B.S.) - International Business
Alliant International University
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