Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
SAMPATH  PAMBALA

SAMPATH PAMBALA

Memphis,TN

Summary

  • Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Overview

6
6
years of professional experience
1
1
Certification

Work History

RPA Associate

MassMutual
04.2022 - 12.2022
  • Liaise with Business SME’s / Implementation Leads for assessing the Business processes and identifying processes fit for RPA Automation
  • Validate Business requirements and assess technical feasibility
  • Used to take care of server based application Orchestrator- which is dashboard where all the process with different sectors are available
  • Migration of servers and implementing changes in the code as per user request
  • Deployment, monitoring and enhancement of the process
  • Creation of kanban board to track all the incidents , Change requests and also to take care of the process during downtime
  • Perform product demos to customers from sectors like finance , SCM , Procurement, retail
  • Worked with third parties to assess partnerships and licensing opportunities

System Engineer

Tata Consultancy Services
01.2019 - 04.2022
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Assisted employees with resolving network problems at remote locations.
  • Compiled data and generated graphs to interpret results and suggest key operational improvements.
  • Spearheaded compliance efforts and developed best practices to drive continual process improvements.

Junior Developer

Tata Consultancy Services
01.2017 - 01.2019

ACCOUNTABILITIES / RESPONSIBILITIES (Junior Developer)

  • Worked as front- end developer starting from implementation of dashboard for tracking all the incidents to resolving user requests by adding new features to the application
  • ·Worked closely with the software engineering and product management teams to design, develop, deliver and manage DevOps services using Kanban board
  • Took initiative and worked on spinnaker tool - tool which is used to have information of user's insurance policy. As the data entered in the tool by users there used to be typo's took initiative and automated minor issues with code and resulted in good result.
  • Used to do the manual testing for the developed web application.

Education

Computer And Information Sciences

Christian Brothers University
Memphis, TN
08.2024

B.SC Computer Science - Computer Science And Programming

Loyola Academy
INDIA
07.2016

Skills

  • RPA UI PATH
  • Agile
  • Azure for beginners
  • TIBCO EAI Administrator, ARIS BPM
  • HTML, CSS, JS
  • Business Competencies
  • MS Office
  • Production Support

Certification

RPA UI PATH ADAVANCE DEVELOPER

Azure for beginners

WEB development

Python

Languages

English
Professional Working
Telugu
Native or Bilingual
Hindi
Native or Bilingual

Timeline

RPA Associate

MassMutual
04.2022 - 12.2022

System Engineer

Tata Consultancy Services
01.2019 - 04.2022

Junior Developer

Tata Consultancy Services
01.2017 - 01.2019

Computer And Information Sciences

Christian Brothers University

B.SC Computer Science - Computer Science And Programming

Loyola Academy
SAMPATH PAMBALA