Provided cash register operations and handled customer payments.
Stocked shelves with merchandise and maintained inventory levels.
Organized store displays to ensure maximum visibility of products.
Ensured the cleanliness and tidiness of the store.
Addressed customer complaints in a professional manner.
Operated scanning equipment for price checks and stock replenishment.
Assisted with loading and unloading deliveries from vendors.
Processed returns and exchanges according to company policy.
Demonstrated excellent customer service skills at all times.
Maintained knowledge of current promotions, policies concerning payment and exchanges.
Stocked, replenished and organized inventory to keep store merchandise fresh.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Unloaded and moved merchandise to maintain aisles and set up product displays.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Wrapped and bagged purchases to help customers load merchandise into vehicles.
Cleaned shelves, counters and tables to maintain organized store.
Greeted customers to determine wants or needs.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Organized store by returning merchandise to proper areas and restocked displays.
Ticketed, arranged and displayed merchandise to promote sales.
Bagged or packaged purchases and wrapped gifts.
Restaurant Worker
The Restaurant Store
Fitchburg, MA
01.2024 - Current
Greeted customers and provided friendly customer service.
Assisted in taking orders, preparing food, and delivering food to tables in a timely manner.
Kept work area clean and organized throughout shift.
Demonstrated knowledge of menu items by accurately answering questions from customers.
Maintained stock levels of kitchen supplies and ingredients needed for daily operations.
Organized tables for incoming guests prior to their arrival.
Inspected dining room areas for cleanliness including wiping down tables, chairs, windowsills, counters, shelves.
Stocked serving stations with napkins, silverware, condiments., ensuring that all items were properly cleaned and sanitized before use.
Prepared beverages such as coffee drinks or smoothies according to recipes specified by the restaurant.
Maintained clean, safe working area in compliance with company policies.
Rolled silverware, restocked dishes and filled condiments during less busy periods.
Maintained clean and orderly appearance throughout kitchen and dining area.
Received and stored food and supplies.
Performed workstation prep prior to shift start.
Sanitized kitchen counters and preparation areas to prevent foodborne illness and cross-contamination.
Portioned food onto plates, added garnishes and sauces and handed off to wait staff for serving.
Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
Assembly Line Worker
Bright House Networks
Lancaster, MA
12.2023 - Current
Assembled components of a variety of products, adhering to production specifications.
Inspected finished products for quality assurance purposes.
Ensured work areas were kept clean and organized at all times.
Worked quickly and efficiently while maintaining high standards of quality control.
Completed accurate assembly work by positioning and aligning components.
Used established assembly instructions to complete jobs.
Packed finished products and prepared for shipment.
Packaged products and double-checked package labels for accuracy.
Packaged finished products and prepared boxes, containers and pallets for shipment to distribution centers.
Monitored inventory levels and informed management when additional supplies were needed.
Communicated effectively with co-workers about production progress throughout shift hours.
Office Worker
Custom Billing
Ayer, MA
08.2023 - Current
Performed general clerical duties such as photocopying, faxing, mailing.
Ensured compliance with established policies and procedures.
Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Dispersed incoming mail to correct recipients throughout office.
Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
Opened, sorted and routed incoming mail and prepared outgoing mail.
Operated photocopiers and scanners, facsimile machines and personal computers.
Delivered messages and ran errands.
Copied, sorted and filed records of office activities and business transactions.
Typed, formatted and edited correspondence and other documents.
Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
Shredded sensitive documents
Food Pantry Volunteer
Ginnys Helping Hand
Leominster, MA
06.2023 - Current
Checked expiration dates on food items and removed expired products from shelves.
Sorted and organized donations of canned goods, non-perishable food, and other items.
Stocked shelves with donated food items.
Greeted clients at the door and provided them with information about pantry services.
Helped unload deliveries of food from trucks into the pantry storage area.
Maintained cleanliness of pantry facility, including floors, shelves, and refrigeration units.
Restocked shelves as needed during service hours.
Assisted in packing bags of groceries for clients prior to distribution.
Followed safety protocols when handling perishable foods such as meat and dairy products.
Stocked canned goods, boxed items, refrigerated perishables and other shelf items throughout shift, removing empty food cartons and breaking down boxes as necessary.
Checked dates on shelf inventory to identify expired goods, discarding when necessary to maintain only inventory safe for consumption.
Received deliveries of donations and orders, unloading items and assisting with classification and placement onto shelves.
Inspected produce items for signs of rotting or perishing and packed into bags ready for customer pick-up.
Greeted customers and assisted with sign-in at registration desk, verifying accurate personal information relevant to qualification to receive services.
Examined bread and bakery items for signs of mold or aging, bagged and placed on shelves by category to facilitate customer selection.
Sorted and packed donated food items to ship to families in need.
Boxed family-sized boxes of groceries for distribution to families in need.
Assisted with stocking shelves and removing expired items.
Maintained cleanliness of volunteer center and warehouse areas.
Barista
Keybrews Coffee
Fitchburg, MA
05.2023 - Current
Greeted customers and took orders for coffee drinks, tea and other beverages.
Operated cash registers to process customer payments.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Stocked shelves with ingredients needed to make coffee drinks.
Monitored inventory levels of supplies and restocked when necessary.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Described menu items to customers and suggested products based on stated preferences.
Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
Stocked customer service stations with paper products or beverage preparation items.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Prepared and served hot or cold beverages.
Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
Provided customers with product details, coffee blends and preparation descriptions.
Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
Created signs and displays to advertise store products or events.
Custodian
Keystodians/Ayer Police Station
Ayer, MA
04.2023 - Current
Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
Setting up chairs and tables for events taking place in the building's common areas; organizing supplies for upcoming events.
Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
Providing support services for a variety of events including setup and breakdown assistance as needed.
Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
Monitoring inventory levels of consumable items like toiletries and garbage bags throughout the facility and restocking shelves accordingly.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Wet and spot mopped to clean floors and other surfaces in public corridors.
Moved equipment and furniture to thoroughly clean space.
Checked and stocked inventory throughout facility to meet expected demands.
Set up and removed furniture, equipment and supplies required for meetings and special events.
Notified building managers about needed repairs to maintain public safety.
Discarded cardboard boxes and trash in compactors and balers.
Cleaned building floors by sweeping, mopping or vacuuming.
Serviced, cleaned and restocked restrooms.
Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
Polished windows, glass partitions or mirrors using sponges or squeegees.
Dusted furniture, machines or equipment.
Followed company uniform, performance and security policies with every job.
Moved furniture, equipment or supplies manually or with hand trucks.
Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
Cafe Worker
Olivers Cafe
Leominster, MA
01.2023 - Current
Greeted customers upon arrival and provided assistance with menu selections.
Cleaned tables in the dining area before and after customer seating.
Stocked service areas with napkins, utensils, condiments, and other supplies.
Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
Interacted pleasantly with customers and offered assistance to find needed items.
Brewed coffee and tea for beverage area and restocked with paper goods, creamer and sugar.
Operated industrial dishwasher to wash glassware and utensils.
Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
Rotated and replenished products in display cases.
Rolled silverware
Folded take-out menus
Cafeteria Worker
School Cafeteria
Fitchburg, MA
01.2023 - Current
Cleaned and sanitized kitchen equipment, counters, and surfaces to maintain a safe working environment.
Stocked shelves with necessary supplies for cafeteria operations.
Maintained cleanliness of dining area by wiping tables, sweeping floors, and clearing dishes from tables.
Followed health and safety regulations when preparing meals or handling food products.
Restocked utensils and condiments on the cafeteria line as needed.
Checked expiration dates on food products prior to use.
Adhered to sanitation policies when cleaning work areas.
Rotated stock items so that older items are used first.
Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
Maintained tools, equipment and surfaces in clean, neat and working order.
Followed guidelines for safe serving, appropriate temperatures and proper presentation.
Operated industrial dishwasher to wash glassware and utensils.
Adhered to safe and proper storage guidelines for incoming supplies.
Monitored use of condiments, utensils and beverages.
Maintained adequate levels of linens, trays and silverware items for customers and performed washing and sanitation.
Maintained clean and orderly appearance throughout kitchen and dining area.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
Greeted guests with friendliness and professionalism.
Made friendly conversation with customers to provide enjoyable bar experience.
Stocked service stations with ice, napkins and straws.
Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Stocked customer service stations with paper products or beverage preparation items.
Filled and served various beverages for customers.
Asked customers about meals to assess satisfaction and collect vital feedback.