Dynamic Business Office Manager with a proven track record at Ridgecrest Senior Living, adept in enhancing operational efficiency and financial health through expert office management and problem-solving skills. Excelled in leadership and communication, significantly improving team collaboration and streamlining processes. Demonstrated excellence in financial reporting and payroll processing, contributing to a positive and productive work environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Business Office Manager
Ridgecrest Senior Living
09.2024 - Current
Dynamic Business Office Manager with a proven track record at Ridgecrest Senior Living, adept in enhancing operational efficiency and financial health through expert office management and problem-solving skills
Excelled in leadership and communication, significantly improving team collaboration and streamlining processes
Demonstrated excellence in financial reporting and payroll processing, contributing to a positive and productive work environment
Assist new associates with completing new hire, orientation and benefits paperwork
Prepare detailed invoices for billing purposes according to established guidelines
Expedite billing and collection procedures to maximize revenue and cash flow
Analyze weekly payroll reports to address associated payroll concerns
Provide support to executive staff with administrative tasks such as scheduling, filing, and data entry
Ensure compliance with federal, state and local laws regarding payroll taxes and employee benefits
Analyze financial data and prepared accurate and timely reports for senior management
I was responsible for the payroll entry and processing of an average of 89 employees
I handled the recruiting and orientation of all new hires joining our community
I'm aware of the state requirements for employee files and make sure all is in order before the employee begins working with our residents
I worked with the executive director and other coordinators in handling any HR related incidents that come up
I worked with injured employees to help them report to accidents to worker's compensation and help direct them through the process
I entered new residents into our billing system and handle all residents issues with billing
I managed the front desk concierge at our building
I'm organized and manage office operations to ensure efficiency and productivity
I collaborated cross-functionally with departments to streamline processes and improve communication
Business Office Coordinator
Sunrise of McCandless
01.2023 - 09.2024
Business Office Manager
Northland Heights Senior Living
12.2021 - 01.2023
Human Resource Coordinator
Care Unlimited
11.2015 - 01.2017
Operations Manager
North Pittsburgh Oral Surgery
05.2013 - 10.2015
Office Manager
Dr. Very Orthodontics
10.2007 - 04.2011
Education
Associates degree - Business Management
Butler Community College
12.2024
Personal Care Home Administrator Course -
The Pennsylvania State University
06.2024
Skills
Communication
Leadership
Problem Solving
Organization
Conflict Resolution
Office management
Certification
CPR/AED/First Aid, 2023-06-26
Personal Information
Title: Personal Care Home Administrator
Timeline
Business Office Manager
Ridgecrest Senior Living
09.2024 - Current
Business Office Coordinator
Sunrise of McCandless
01.2023 - 09.2024
Business Office Manager
Northland Heights Senior Living
12.2021 - 01.2023
Human Resource Coordinator
Care Unlimited
11.2015 - 01.2017
Operations Manager
North Pittsburgh Oral Surgery
05.2013 - 10.2015
Office Manager
Dr. Very Orthodontics
10.2007 - 04.2011
Associates degree - Business Management
Butler Community College
Personal Care Home Administrator Course -
The Pennsylvania State University
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