Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Samrah Abbas

Trenton,NJ

Summary

Enthusiastic Sales and Customer Service professional seeking an Entry-Level Bank Teller opportunity to expertise in customer service. Seeking to apply cash, credit, and investment handling knowledge to increase customer satisfaction. Motivated and eager to contribute excellent communication skills and attention to detail to improve customer satisfaction and build customer relations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Representative

Kazma Trading Corp
06.2021 - 12.2022
  • Developed strategic marketing initiatives to drive business and improve customer loyalty with K Trading Corp.
  • Consistently provided exceptional customer service, resulting in 95% customer satisfaction rating and 10% increase in customer loyalty.
  • Achieved and exceeded monthly sales targets by 20%, contributing to 15% increase in overall.
  • Developed and maintained strong relationships with key clients.
  • Evaluate issues, errors and problems based on practices and existing precedents or procedures.
  • Consistently met and exceeded daily sales targets, resulting in recognition as top-performing sales associate for three consecutive months.
  • Managed and maintained accurate inventory records, reducing stock discrepancies and ensuring product availability for customers.
  • Made product recommendations based on Customer needs and highlight product features and benefits that ultimately support Customers through challenging times and life events, save time and money, and exceed their needs.
  • Skilled at working independently and collaboratively in a team environment
  • Proved successful working within tight deadlines and a fast-paced environment
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Participated in team projects, demonstrating ability to work collaboratively and effectively

Phlebotomist

LabCorp
07.2018 - 03.2021
  • Regularly maintained, organized and clean work area based on health and safety regulations and guidelines of medical institution.
  • Responded to patient queries regarding collection techniques and offer additional resources on collection process, if patient requests them.
  • Collaborated with patients, healthcare providers and patient support departments to ensure high quality of service.
  • Helped in implementing practice's quality assurance and control program.
  • Skillfully used technical equipment to safely draw blood from patients; tracked blood samples and results that are returned after testing; updated patient records.

Education

Undergrad - Computer And Information Sciences

New York City College of Technology
New York, NY
2012

High School Diploma -

William Cullen Bryant High School
Long Island City, NY
2008

Skills

  • Interpersonal skills
  • Data entry
  • Finance
  • Microsoft office
  • Customer Service
  • Communication Skill
  • Time Management
  • Conflict Resolution
  • Teamwork
  • Adaptability

Accomplishments

  • Mercer Med Tech 2017-2018
  • Certified Clinical Medical Assistant
  • Certified phlebotomist

Certification

  • CMA - Certified Medical Assistant
  • PT - Phlebotomy Technician

Timeline

Sales Representative

Kazma Trading Corp
06.2021 - 12.2022

Phlebotomist

LabCorp
07.2018 - 03.2021

Undergrad - Computer And Information Sciences

New York City College of Technology

High School Diploma -

William Cullen Bryant High School

Similar Profiles

CREATE PROFILE
Samrah Abbas