Decisive and experienced in impacting business direction and performance with successful leadership strategies, tactical decision making and forward-thinking approaches. Proven history of improving operations and boosting financial and social health through strong leadership, creative solutions, and eclectic work experiences across many industries.
Overview
3
3
years of post-secondary education
9
9
years of professional experience
Work History
Director of Consulting
As We Are
Austin, Texas
06.2020 - Current
Project management of team efforts from strategy development to building multiple levels of management DEI training material
Data analysis and reporting on institutional and collected information from eclectic demographics to client environment assessment
Supervision and development of policy and procedure structure models for multiple industries and company sizes
Coordination and integration with marketing strategies
Team building, maintaining, and encouraging continued learning, competency, proximity, and proper representation within DEI and ERG modeling and framework
Oversaw business-wide changes to modernize procedures and organization
Supported and supervised team of marketing, HR, and consulting professionals
Booking and Artist Manager
Opulent Vision Management Booking Agency
Phoenix, AZ
05.2019 - 05.2020
Contract drafting and revision for signed talent and on-boarding new artists and clients
Marketing strategy development, B2B negotiations
Directing, producing, and PR strategy for various artists and public figures on OVM label
Audio engineering and live sound services under time constraints and limited resources
Talent/performance, EPK creation/evaluation and coordination, and data reporting to CEO
Social media management, PR/public speaking and company representation at festivals, venues, public events
Managed business and financial affairs for clients such as arranging travel and lodging, selling tickets and directing marketing and advertising activities
Collaborated with musical talent scouts and venue owners to pursue leads and pitch potential representation
Met with industry connections to discuss event, performance, and artist development opportunities and advocated for clients well-suited for specific work
Worked closely with CEO and founder to maintain optimum levels of communication to effectively and efficiently complete projects
L1 Support Engineer
Instructure
Salt Lake City, UT
08.2018 - 02.2019
Oversaw technical support for LMS software, Canvas, via phone, chat, and email
Liaison between users and next level(s) of support to L2 support engineers, Dev Ops, Administration, IT, etc
Problem solving for common problems, provided excellent customer service, and gave tutorials to users on new tools and updates to the LMS
Task and project based utilization of Salesforce, Oracle, Microsoft Office and Google Suites, Sumo, and more
Analyzed and evaluated user problems, using test scripts, personal expertise and probing questions.
Performed technical root cause investigation and general troubleshooting.
Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
Documented all transactions and support interactions in system for future reference and addition to knowledge base.
Board of Directors Member
RCGSE
Salt Lake City, UT
06.2017 - 06.2018
Planned and coordinated multiple monthly and annual live entertainment acts and events to crowd source for multiple charitable funds within 501(c)(3) regulation (AIDS Fund, Cancer Fund, General Relief Fund, Transgender Funds, and scholarship program)
Acting board member for court affairs, financial decisions, application reviews, and disbursement of relief funds
Recipient of International Court System’s Double Eagle award in recognition for work on behalf of LBGTQ+ youth
Traveled/coordinated appointed travels to multiple cities to cultivate, develop, perform at, and support pride events and organization within and outside of the RCGSE and its local and state boundaries
Served as first openly transgender Mr. Gay Pride in organization’s history, leading development of trans-friendly policies and resources, emphasis on serving transgender youth programs, fundraising for the RCGSE Transgender Fund, and educational resources for allies to the transgender community
Reviewed outcomes and metrics to evaluate performance, effectiveness and impact of all fundraising events and efforts
Compliance Analyst
Primary Residential Mortgage, Inc
Salt Lake City, UT
06.2016 - 06.2018
Auditing of mortgage loan packages and ECOA operation and reporting for all states in the southeast region of the United States
Branch relations management and compliance liaison to all branches assigned to audit reporting in assigned region(s)
Designed and created reports for application and loan cross analyses, technological and applicant pattern tracking, branch compliance audits, investor suspense losses, etc.
Tracked sales and application trends to formulate forecasts throughout month-end and each quarter to thoroughly correct non-compliant findings
Streamlined and managed incoming work by hand-picked team delegates based on region, ability, knowledge, and interpersonal relationships
Strong utilization of JIRA, Salesforce, Microsoft Office Suite, Google Suite, Encompass, and more
Reviewed cross-department audits and monitoring reports related to consumer and client activities.
Established and cultivated productive relationships with regulatory bodies.
Marketing Campaign Manager
FCEA
Salt Lake City, UT
07.2015 - 06.2016
Planned, coordinated, and campaign marketed multiple dental and chiropractic continuing education (CE) courses per month across various cities in the continental US
Drafted contracts for hired medical professionals to teach within state and federal regulation
Processed proof of attendances with third-party CE organizations to verify license-required CE credits
Inventory management on all physical materials needed, hotel/conference center amenities
Worked closely with contracted medical professionals to ascertain information that needed to be discussed in marketing of presentation.
Co-founder and Board Member
Out Of The Smoke (Utah Pride Center)
Salt Lake City, UT
06.2012 - 06.2015
Non-profit organizational work including financial management, marketing duties, field/education work (set-up/planning events), and engaging with the public
Partnered with various other health initiative programs on county, state, federal, and private sector levels for tobacco related research within LBGTQIA communities; Salt Lake County Health Department went on to use research and marketing models for more developing community health disparity programs for local marginalized communities
Public speaking and presentation on health disparity research in various venues, including pride festivals, press conferences at the Utah State Capitol, the 2012 NCTOH in Kansas City, and the 2015 Creating Change conference in Denver