Simret Fisseha
Fort Worth,TX
Summary
I am a SQL Programmer and Azure Synapse Deployment Specialist with a strong background in crafting optimized SQL queries, designing efficient stored procedures and triggers, and deploying and managing Azure Synapse workloads. With a proven track record of streamlining data processes and providing top-notch support through ticketing systems, I am dedicated to delivering data-driven solutions that contribute to organizational success. My ability to create and execute complex queries and my commitment to staying at the forefront of data technologies make me a valuable asset in any data-focused role.
Overview
2
2
years of professional experience
Work History
Customer Service Assistant
Prospect Airport Services
06.2021 - 08.2021
- Maintained clean and organized work environment to maintain customer safety.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Responded to customer calls and emails to answer questions about products and services.
- Collaborated with other departments to guarantee customer satisfaction.
Customer Service Agent
Turkish Airlines
09.2021 - 11.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
Database Associate
Eivf
11.2021 - 07.2023
- Developed and optimized complex SQL queries, reducing query execution times by 30%.
- Designed and implemented a suite of stored procedures that automated critical data processing tasks, improving operational efficiency.
- Deployed Azure Synapse workloads, ensuring high availability and scalability for data analytics.
- Collaborated with the support team to address and resolve over 100 tickets related to SQL and Azure Synapse issues, maintaining a 95% satisfaction rate.
- Conducted performance tuning for Azure Synapse resources, resulting in a 20% reduction in cloud infrastructure costs.
Education
High School Diploma -
Trinity High School
Euless, TX05.2021
SQL Developer
Colaberry School of Data Science And Analytics
Plano, TX10.2021
Associate of Applied Science - Computer Programming
Tarrant County College District
Fort Worth, TX03.2024
Skills
- Proficient in data modeling and ETL processes
- Familiarity with version control systems (eg, Git)
- Strong problem-solving and analytical skills
- Data visualization using tools like Power BI
- Data Audits
- Coding Data
- Customer Needs Assessment
Timeline
Database Associate
Eivf
11.2021 - 07.2023
Customer Service Agent
Turkish Airlines
09.2021 - 11.2021
Customer Service Assistant
Prospect Airport Services
06.2021 - 08.2021
High School Diploma -
Trinity High School
SQL Developer
Colaberry School of Data Science And Analytics
Associate of Applied Science - Computer Programming
Tarrant County College District
Similar Profiles
GABRIEL WestGABRIEL West
General Manager at Prospect Airport Services Inc, Prospect Airport Services Inc - BWIGeneral Manager at Prospect Airport Services Inc, Prospect Airport Services Inc - BWI
MARTHA PATRICIA BLANCOMARTHA PATRICIA BLANCO
Unaccompanied Minor Escort/Runner at Prospect Airport Services, Inc. at CLT AirportUnaccompanied Minor Escort/Runner at Prospect Airport Services, Inc. at CLT Airport
Htoo NyawHtoo Nyaw
Passenger Service Assistant at Prospect Airport ServicesPassenger Service Assistant at Prospect Airport Services
TONYA WASHINGTONTONYA WASHINGTON
PSA at Prospect Airport ServicesPSA at Prospect Airport Services
Nicolette StoneNicolette Stone
Caregiver at 24 Hour HomecareCaregiver at 24 Hour Homecare