Samson Katikala

• Client: Elevance Health
• Project Description:
• Elevance Health system called Nextgen handles taking Appeals and Grievances from clients, and process them for approval, and generating acknowledgment and decision letters to the customer. It also takes the case from many external systems like Compass, Sydney Medicaid, Smart Intake, etc. and process the same in the Elevance Health system. The system even handles the SLA for the Nextgen created cases.
• Responsibilities:
• Followed JIRA as part of the Project Implementation process
• · Playing a vital role in leading the testing and test assignments for large-scale projects performed in distributed environments
• · Validating the migrated data for 21 states from External applications to Nextgen with the help of test files (from the client)
• · Maintaining the stories, defect history, and other delivery history details using MS Excel
• · Handling production issues in reproducing, logging, and closure by being in contact with DEV, Business, and System Analysts
• · Accountable for test tracking and test activities like test case review, test execution, and story test completion
• · Handling Pega-related clipboard and tracer for testing activities and database reporting
• · Handling API testing using POSTMAN for taking cases through JSON
• · Used SQL in retrieving data and reporting validation
• · Handling new functionality demos
• · Involved in gathering requirements from client and analyzing test data
• · Involved in requesting test data from associated TDM teams
• · Supported System Analysts in evaluating requirement documents and analyzing them
• · Accountable for sign-off for test plan for each release
• · Involving in defect triage calls and handled defects closure activities
• · Preparing Test plans, Test Strategy, and Test Estimations based on high-level requirements.
• Ensuring that all requirements are delivered as defined in project test strategy and maintaining Requirement traceability

Client: Cisco

Project Description:

Cisco’s AEM Latency testing mainly involves performance testing, including Latency testing. The performance testing conducted has revealed the latency and the performance testing results. Tracked the test results using the tools JMeter and Blaze Meter. The tool has derived values like Throughput, Average response time, Latency, etc. Using both JMeter and Blaze Meter, and able to record the scripts and generate which in turn produced the performance testing results.

Responsibilities:

• Worked as Lead-QA in the AEM Latency project for Cisco
• Conducted performance testing, including Latency testing
• Tracked and prepared reports of testing results using JMeter and Blaze Meter
• Automated AEM features using Night watch
• Analyzed test results and compared with prior results
• Prepared comparison test reports for On Prem and On Cloud results.

Client: CISCO

Project Description:

Cisco’s Virtual Experience Hub provides both on-demand, Live video, and virtual event hosting. It is a next generation platform leveraging modern user experience to provide Cisco’s customers, partners, and employees with an easy-to-search video library. Its virtual event platform hosts up to 120 live streams across multiple days, allowing viewers to create schedules, and interact with others virtually. It is a global platform supporting North America, Asia and Europe

• Worked as Lead-QA in the CISCO Marketing project
• Involved in design and test plans, scenarios, scripts, or procedures for large-scale projects
• Tracked and prepared reports of testing activities
• Followed JIRA as part of the project implementation process
• Monitored different types of testing like Smoke, Sanity, Integration, System, and Regression
• Tracked user acceptance testing (UAT) issues and coordinated with business users and dev team
• Validated various components and templates for different partners
• Developed video components using Brightcove with JSON timing format and integrated with Google Video Player (GVP)
• Validated responsive behavior on Android devices and performed cross-browser validation
• Worked with the team in the creation of test cases
• Developed and ran test code using Visual Studio and Night Watch.

Client: AMEX

Project Description:

American Express World Service Portal is a Point of Arrival (POA) Servicing Portal for all American Express Customer Care Professionals (CCPs) across all the World Service (WS) markets globally. The GSP-C application is an extension of the existing POA application used by CCPs to service mainly the Program Administrators for corporate cards. The GSP-C Portal will replace the existing servicing applications such as CSSP, CHT, CSO, MYSU and provide transformational capabilities to CCPs in telephone call centers across the world and empower CCPs to provide extraordinary customer care across all geographies.

• Worked as Lead-QA in the AMEX GSP project
• Involved in design and test plans, scenarios, scripts, or procedures for large-scale projects
• Followed JIRA for the Scaled Agile process
• Tracked user acceptance testing (UAT) issues and coordinated with business users and dev team
• Supported product owner in managing customer expectations
• Ran test automation suite against new builds
• Ensured application stability and functionality.

Client: Standard & Poors(S&P)

Project Description:

S & P Simplify is a project that provides a base to provide the rating to an organization in the business market. The process involves creating an organization, adding credits to it, assigning Analysis types, adding objects to the Analysis, providing ratings, and then releasing them to the market. This project also includes publishing an article related to the Analysis case. We also handled the Access control system (rights management) throughout the application (accessing documents) collaborating with the third-party tool ARP (Access request portal).

• Worked as Lead Consultant-QA in the S & P Simplify project
• Accountable for sign-off of Test plan, test case scenarios, and traceability
• Led teams of QA professionals engaged in design or test plans, scenarios, scripts, or procedures for large-scale projects
• Handled multivendor test activities
• Tracked and prepared reports of testing activities
• Guided the team in identifying heat map areas for regression testing
• Ensured sufficient work for QA team members
• Followed the tool - Version one for the Agile process
• Supported product owner in managing customer expectations
• Tracked and reported on test status and defects.

Client: ADP

Project Description:

Business Problem: WorkForce Now is a suite of solutions designed to operate corporate HR workways. It provides the solution for HR activities like Hiring, Time offs, Payments, Recruitment, Performance, etc.  Paid time off involves creating policies of time off, assigning policies to the employees, creating time off requests, approval, and denial of the requests raised by the employees. Recruitment involves recruiting an employee through an external career center and from Internal HR access. This module also includes the requisition process which delivers offer letters to the candidates.

• Worked as Lead QA in the WorkForce Now (WFN) - TALENT project for ADP
• Involved in QA and testing activities
• Handled Pega testing using clipboard testing, tracer, PAL, Role-based testing, flow-based testing, etc
• Designed automation scenarios for the module PTO using Business Process Testing with the help of ALM and UFT
• Executed the BPTs in UFT and tracked the results
• Involved in Regression testing and generating QA reports
• Analyzed the requirements and prepared Q & A sheet
• Used test management tools like QC and Rally.

Client: Irwin Mitchell

Project Description:

Business Problem: WorkForce Now is a suite of solutions designed to operate corporate HR workways. It provides the solution for HR activities like Hiring, Time offs, Payments, Recruitment, Performance, etc.  Paid time off involves creating policies of time off, assigning policies to the employees, creating time off requests, approval, and denial of the requests raised by the employees. Recruitment involves recruiting an employee through an external career center and from Internal HR access. This module also includes the requisition process which delivers offer letters to the candidates.

• Worked as Senior Engineer, QA in the Irwin Mitchell Case Management System project
• Analyzed the requirements and prepared a Q & A sheet
• Prepared test scenarios and authored test cases
• Executed test cases and logged defects in QC
• Performed Functional & Regression Testing
• Handled Pega testing including Clipboard testing, tracer, and PAL performance.

Client: Progress Health

Project Description:

The prior authorization automation system consists of the core components like Authorization forms for providers or other system users to raise authorization requests Business rules to help the decision-making process of approving, denying, or pending an authorization request Business logic for prioritizing requests and allocation of requests to the system users’ workflow to route requests to users of the system for review and action.

• Worked as Senior Engineer, QA in the Priority Health Management project
• Provided proactive daily status of issues and progress made
• Analyzed the requirements and prepared a Q & A sheet
• Prepared test scenarios and authored test cases
• Executed test cases and logged defects in the defect tracking tool, Chorus
• Performed Smoke, Functional & Regression Testing.

Client: Airports Authority of India

Project Description:

The Regional Accounting Unit (RAU), a finance-related application, allows the user to do all financial transactions like Payments, Assessment and Realization. RAU allows higher flexibility in generating reports based on transactions like Payments, mappings, Outstanding, Journal Vouchers, INR and foreign currency deposits, Remittances, Cash Book, Bank Book, and JV adjustments. The tool also helps AAI stationed at regional headquarters to access MIS reports for the respective regional airport.

• Worked as QA Engineer in the REGIONAL ACCOUNTING UNIT project for AIRPORTS AUTHORITY OF INDIA
• Assigning and Scheduling tasks for testing and sending test reports to the Manager
• Interacting with the client for the clarification of requirements
• Provided product training to the end users
• Performing Functional Testing, Regression Testing.

Client: Airports Authority of India

Project: Description:

AIMS, a software package aimed at the effective management of information generated at various centers and to support a databank accessible from different clients and from remote nodes on the Airports Authority of India (AAI) Intranet- with a Centralized Server located in the Corporate Headquarters, New Delhi. AIMS comprises of 21 modules. The system is also used to generate the invoices for both Traffic and Non-Traffic operations.

• Worked as QA Engineer in the AIMS (AIRPORTS INFORMATION MANAGEMENT SYSTEM) project for AIRPORTS AUTHORITY OF INDIA
• Reached out to 10 airports to deliver training to the Airport Authority employees
• Gathered new requirements and implemented them
• Designed and executed test cases
• Conducted various types of testing like Functional Testing, Regression Testing, and System Testing.