Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Samson Kenea

Samson Kenea

Lewisberry,PA

Summary

Obtained years of Sales and Marketing Background. Possess knowledge of Innovative IT Support Specialist with experience in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology.

Overview

14
14
years of professional experience
1
1
Certification

Work History

UberX Driver

Uber
02.2020 - 01.2023
  • Communicated with passengers and transported them to and from their desired destinations,ensuring the great customer experience.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Maintained vehicle clean and in excellent condition, provided all-time excellent customer service, and
  • Resolved any customer problematic issues while maintaining a 5 star rating.
  • Followed navigational directions from GPS, calculated the right fare, and executed multiple administrative tasks as required.
  • Achieved and maintained a perfect 5-star Uber rider rating.

Online Seller

EBay , Facebook & Amazon
05.2019 - 01.2023
  • Sold Products and Services by that Customers enjoyed and wanted.
  • Responded to customer issues and resolved complaints by leveraging expert product knowledge.
  • Created clear, precise and properly detailed product and service information on company website.
  • Posting products or services with accurate and detailed information
  • Making sure customers enjoy what they purchased and getting their feedback on how I can improve.
  • Developed and executed online strategies for leads, sales and pricing to generate revenue.

Car Salesman

Chrysler Dodge Jeep Ram
05.2022 - 09.2022


  • Closes sales by overcoming objections, asking for sales, negotiating prices, and completing sales and purchasing contracts
  • Cultivates buyers by maintaining rapport with previous customers and suggesting trade-ins
  • Provides sales management information by completing reports
  • Updates job knowledge by participating in educational opportunities and reading professional publications
  • Enhances dealership reputation by accepting ownership for accomplishing new and different requests.
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,

Soccer Coach

KCSC Shields Soccer
09.2019 - 05.2021
  • Teach the game of Soccer through fundamentals of offense and defense in daily practice sessions.
  • Promoted love of game by assisting players with understanding positioning, play techniques and teamwork strategies.
  • Manage and supervise athletic activities, contests, and practice sessions to promote individual growth in athletic skills, teamwork, and good sportsmanship
  • Work on Team behavior and growth mindset abilities , outside the realm of sport
  • To help each kid learn skills and good behavior that will help them in the outside world.
  • Being well organized, answering and sending out emails, printing details of game schedules and practices.

Food Delivery

DoorDash
02.2019 - 12.2020


  • Loading goods, using navigation tools to arrive at the right address, and delivering parcels and food to the correct address
  • Take orders from a central dispatch system and ensure that they are fulfilled in a timely and accurate manner
  • Communicate with Customers, dispatch if an order goes wrong, or a problem occurs during the shift.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Verified orders prior to completing deliveries to avoid customer complaints.

Host Manager

Houlihan’s
03.2017 - 12.2020
  • Managed on average 4 employees in various job tasks throughout phases of project completion.
  • Participated on floor during service to set and monitor performance standards and rectify staff or guest issues.
  • Resolved employee issues, complaints, and requests-for-clarification to keep restaurant on track
  • Operated Technology in the restaurant, made reservations, took calls, and Resolved problems that occurred over the phone and website.
  • Maintained quality control and contract compliance for new equipment and system installations.
  • Monitored customer satisfaction through table touching, floor presence, focus groups and responding to customer inquiries.

Education

Associate of Arts - Sales And Marketing Education

Kansas State University
Manhattan
05.2022

Associate of Applied Science - Business Marketing

Kansas State University
Manhattan, KS
05.2022

Associate of Science - Business Administration

MidAmerica Nazarene University
Olathe, KS
12.2020

Skills

  • Time Management
  • Customer Service
  • Leadership Experience
  • Public Relations
  • Digital Content Development
  • Communication skills
  • Critical thinking and problem solving
  • Teamwork and collaboration
  • Professionalism and strong work ethic
  • Oral and written communications skills
  • Leadership
  • Critical Thinking
  • Social Media Marketing
  • Negotiation
  • Purchasing
  • Quality Control
  • Problem Solving
  • Help desk

Certification

IT Certified Professional Support (ITCPS)


Microsoft Office Professional (MOP)


Timeline

Car Salesman

Chrysler Dodge Jeep Ram
05.2022 - 09.2022

UberX Driver

Uber
02.2020 - 01.2023

Soccer Coach

KCSC Shields Soccer
09.2019 - 05.2021

Online Seller

EBay , Facebook & Amazon
05.2019 - 01.2023

Food Delivery

DoorDash
02.2019 - 12.2020

Host Manager

Houlihan’s
03.2017 - 12.2020

Associate of Arts - Sales And Marketing Education

Kansas State University

Associate of Applied Science - Business Marketing

Kansas State University

Associate of Science - Business Administration

MidAmerica Nazarene University

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Samson Kenea