Enterprising marketing and management leader successful in owning multiple facets of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled with developing alternative solutions and driving positive change.
¨ Launched DET3 and ramped inventory by developing and implementing an intra-pod transfer process that was non-existent in the network prior
¨ Managed CAP department and oversaw four areas of Outbound Dock following transfer
¨ Actively POC for shift in L6 OM stretch role and oversee three same-level Area Managers, six Process Assistants, and an average department headcount of 100+ over a trailing 12-month span
¨ Vast insight of fulfillment of order to final customer delivery that facilitated leading shift to #1 site for Delivery Estimate Accuracy in ARS during Peak 2023
¨ Ambitiously build relationships with clientele to provide marketing and advertising services primarily focused in the entertainment industry, including artists with followings of 20,000 or greater and leading campaigns to streams of 1M or greater
¨ Effectively utilize marketing background to develop plans for client businesses to grow and reach specified target markets from creative insights with scalable results
¨ Lead customized marketing campaigns and own creation of advertising/promotional materials with strategic timeliness to increase cost per mille related to clients
¨ Executed deliveries while providing exceptional customer service and upholding CPT
¨ Operated as an owner in an independent work environment while developing efficient practices to ensure timely delivery and maximized total volume of packages delivered
Microsoft Excel
Tableau
Metric Deep Dive Capabilities
Effective Communicator
Adobe Photoshop
Management and Talent Development
CCM Career Development Track – Amazon Advertising
Private Pilot