Samsonia Bekong
Oklahoma City,OK
Summary
Versatile and dynamic professional with a proven track record in adaptability and problem-solving, consistently enhancing customer satisfaction through innovative solutions. Skilled in leveraging emotional intelligence, empathy, and excellent communication to foster team growth and success. Committed to delivering exceptional service with a global perspective and dedication in every role. Eager to contribute significantly to organizational objectives while driving personal and professional growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CASHIER
Fresh Ideas
03.2024 - 06.2024
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters and shelves
- Helped restock shelves when necessary to maintain an organized display area.
- Developed strong customer relationships to support satisfaction and loyalty.
CASHIER
Carrefour Market
07.2020 - 11.2021
- Helped customers complete purchases, locate items and join reward programs
- Tallied cash drawer at beginning and end of each work shift
- Collected and authorized payments of guests
- Worked flexible schedule and extra shifts to meet business needs
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
EVENT HOSTESS
O and A events planning
05.2017 - 08.2017
- Helped to increase customer return rates by providing excellent customer service at all times
- Brought forth excellent customer service skills and a commitment to customer satisfaction
- Settled any customer disputes in a professional and pleasant manner
- Worked to ensure a positive and hassle-free customer experience.
Education
Associate in Science (A.S.) - Nursing Candidate
Oklahoma City Community College
Oklahoma City05.2027
Bachelor of Arts (B.A.) - International Relations and European Studies
University of Babes Bolyai
Cluj Napoca, Romania09.2022
High School Diploma - Advanced Level Certification
Saker Baptist College
Limbe, South West Region, Cameroon08.2018
Middle School - Ordinary Level Certification
Presbyterian Girls Secondary School
Limbe, South West Region, Cameroon08.2016
Skills
- Adaptability
- Fast Learner
- The ability to work in a team
- Active Listening
- Emotional Intelligence
- Calm Under Stress
- Analytical Thinking
- Client Relations
- Electronic Charting
- Excellent Communication
- Problem-solving aptitude
- Basic Life Support
- Empathy and Compassionate Care
Certification
- CNA Certification, Mednoc Training College, 2024
- Basic Life Support (CPR and AED) Program, R C Health services, 2024
LANGUAGES
English - Native
French - Intermediate
Timeline
CASHIER
Fresh Ideas
03.2024 - 06.2024
CASHIER
Carrefour Market
07.2020 - 11.2021
EVENT HOSTESS
O and A events planning
05.2017 - 08.2017
Bachelor of Arts (B.A.) - International Relations and European Studies
University of Babes Bolyai
Associate in Science (A.S.) - Nursing Candidate
Oklahoma City Community College
High School Diploma - Advanced Level Certification
Saker Baptist College
Middle School - Ordinary Level Certification
Presbyterian Girls Secondary School
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