Samson Martinez
Brooklyn,NY
Summary
Meticulous and systematic professional skilled in organizing, planning and meeting daily company needs. Bringing solid expertise in coordinating documents, reports and records, as well as handling correspondence while managing tasks and dynamic work conditions. Demonstrated success at keeping customer, business and staff needs balanced and operations in line with company target goals. Eager to develop and advance professionally into a more challenging position.
Overview
4
4
years of professional experience
Work History
Sales Manager's Assistant
Empire City Laboratories
Brooklyn, NY
09.2021 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Partnered with sales representatives during customer consultation to build agency and customer relations.
- Aided senior leadership during executive decision-making process, generating daily reports to recommend corrective actions and improvements.
Client Service Representative
Empire City Laboratories
Brooklyn, NY
09.2021 - Current
- Created sustainable client relationships built on trust by applying excellent communication and interpersonal skills.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting to manage and update physical and digital client account information, keeping records accurate and current.
- Drove customer feedback to deliver information to management for corrective action.
Laboratory Assistant
Empire City Laboratories
Brooklyn, NY
09.2021 - Current
- Collected, labeled and stored lab samples according to laboratory specifications as well as prepared specimens and forms for transport to outside laboratories.
- Consulted with technicians and researchers to analyze atypical results.
- Used time management and adaptability skills to prioritize and run multiple tests.
Data Accessioner
Empire City Laboratories
Brooklyn, NY
09.2021 - Current
- Prepared specimens by sorting into groups and setting up in designated areas.
- Reviewed patient data and researched to fill in missing insurance and physician information.
- Captured client and specimen data electronically to build and update files.
Shift Manager
Walgreens
Brooklyn, NY
04.2019 - 11.2020
- Managed customer relations and customer service through daily communication and interaction.
- Helped store management meet standards of service and quality in daily operations.
- Maintained safe working environment by observing safety procedures, policies and regulations.
Education
Esthetician License - Master Aesthetician
Aveda Institute New York
New York, NY07.2022
Some College (No Degree) -
College of Staten Island of The City University of New York
Staten Island, NYSkills
- Data Entry
- Customer Service
- Planning and Coordination
- Training and Development
- Account Management
- POS Systems and Ordering Platforms
Timeline
Sales Manager's Assistant
Empire City Laboratories
09.2021 - Current
Client Service Representative
Empire City Laboratories
09.2021 - Current
Laboratory Assistant
Empire City Laboratories
09.2021 - Current
Data Accessioner
Empire City Laboratories
09.2021 - Current
Shift Manager
Walgreens
04.2019 - 11.2020
Esthetician License - Master Aesthetician
Aveda Institute New York
Some College (No Degree) -
College of Staten Island of The City University of New York
Similar Profiles
Qicong WuQicong Wu
Medical Laboratory Technologist at Empire City LaboratoriesMedical Laboratory Technologist at Empire City Laboratories
Manuel PaganManuel Pagan
Medical Assistant/phlebotomist/cytology Lab Aid at Empire City LaboratoriesMedical Assistant/phlebotomist/cytology Lab Aid at Empire City Laboratories
Steevenson BeaubrunSteevenson Beaubrun
Medical Technologist at Empire City LaboratoriesMedical Technologist at Empire City Laboratories