Rooms operations professional with five-star pre-opening experience in Housekeeping management on both land and on Cruise Ship with luxury brands, Front of house operations who excels in building strong relationships and creating guests for life. Skilled at problem solving and conflict resolution working with multicultural and diverse nationalities in a Leadership role for the past 5 years, great ability in fostering an environment of teamwork. Adept at handling confidential and sensitive information. Proficient in payroll ,inventory management systems,hotel operations,cleaning procedures, health and safety regulations.
The Ritz Carlton
Envision: Leading Teams CALA- Turks and Caicos 2024
Embark; Introduction to Leadership CALA- Turks and Caicos 2023
The 7 habits of Highly Effective People - Turks and Caicos 2023
Managing and working In a different Culture- 2022
Global Quality Excellence- Turks and Caicos 2023
Foundations of Cleaning-Turks and Caicos 2023
Talent Acquisition-Turks and Caicos 2023
Residence Concierge-Turks and Caicos 2023
Global Privacy-Turks and Caicos 2023
Global Anti-corruption-Turks and Caicos 2023
Loyalty Program Marriott Bonvoy-Turks and Caicos 2023
Foundations of Leadership - Turks and Caicos 2022
Front Desk Duty Manager -Dubai 2019
Front Desk Agent- Dubai 2017
The Royal Caribbean Cruises
GNSL - 2020
ALPS 1 & 2- 2020
The Ritz Carlton
Envision: Leading Teams CALA- Turks and Caicos 2024
Embark; Introduction to Leadership CALA- Turks and Caicos 2023
The 7 habits of Highly Effective People - Turks and Caicos 2023
Managing and working In a different Culture- 2022
Global Quality Excellence- Turks and Caicos 2023
Foundations of Cleaning-Turks and Caicos 2023
Talent Acquisition-Turks and Caicos 2023
Residence Concierge-Turks and Caicos 2023
Global Privacy-Turks and Caicos 2023
Global Anti-corruption-Turks and Caicos 2023
Loyalty Program Marriott Bonvoy-Turks and Caicos 2023
Foundations of Leadership - Turks and Caicos 2022
Front Desk Duty Manager -Dubai 2019
Front Desk Agent- Dubai 2017
The Royal Caribbean Cruises
GNSL - 2020
ALPS 1 & 2- 2020