Samtu GNAKPAOU
Iowa City
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Molder Operator
XERXES
Tipton
03.2022 - 08.2025
- Operated molding machines to produce high-quality components efficiently.
- Assisted in training new operators on safe operating procedures and machinery use.
- Conducted quality checks on finished products to meet specifications accurately.
- Follow standard operating procedures when handling hazardous materials.
- Identify areas for improvement within the molding process and suggest changes as necessary.
Collections Agent
city hall of lome
Lome
03.2020 - 02.2022
- Managed collections of overdue payments for municipal services.
- Communicated with residents to resolve billing disputes and inquiries.
- Documented collection activities in the city hall database system.
- Educated residents on payment options and city hall policies.
- Assisted in preparing reports on outstanding accounts for management review.
Agent Services Representative
ASKY Airline
Lome
12.2018 - 11.2019
- Provided customer support for ticketing and reservation inquiries.
- Assisted in handling passenger check-in and boarding processes.
- Coordinated with team members to resolve customer issues efficiently.
- Managed flight schedule updates and communicated changes to passengers.
Communications Specialist
Togocel
Lome
09.2017 - 10.2018
- Developed internal communication materials for employee engagement initiatives.
- Coordinated social media campaigns to enhance brand visibility and audience interaction.
- Assisted in creating content for newsletters and press releases.
Education
Master of Science - Human Resources Management
IAEC
Lome07-2021
Associate of Science - Business Communication
IAEC
Lome07-2014
High School Diploma -
CS Le Savoir
Lome07-2011
Skills
- Materials handling
- Team collaboration
- Precision measurement
- Machine operation proficiency
- Safety-conscious mindset
- Strong communication skills
- Safety measures
- Mold assembly
- Teamwork and collaboration
- Time management
- Professionalism
- Health and safety procedures
Languages
French
Professional
English
Professional
Timeline
Molder Operator
XERXES
03.2022 - 08.2025
Collections Agent
city hall of lome
03.2020 - 02.2022
Agent Services Representative
ASKY Airline
12.2018 - 11.2019
Communications Specialist
Togocel
09.2017 - 10.2018
Master of Science - Human Resources Management
IAEC
Associate of Science - Business Communication
IAEC
High School Diploma -
CS Le Savoir