Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
14
Samual Bertsch

Samual Bertsch

Amherst,MA

Summary

Self-motivated and research-driven undergraduate student at the University of Massachusetts, Amherst, with a strong interest in Clinical Psychology and the biological underpinnings of psychopathology. Passionate about exploring the intersection between brain-based mechanisms and the behavioral expression of mental health disorders. Experienced in data organization and analysis, with strong interpersonal communication skills and a collaborative mindset.

Overview

10
10
years of professional experience

Work History

Finance & Relationship Strategy Associate

Gigxero, Inc.
Amherst, Massachusetts
06.2023 - Current
  • Developed and implemented process improvements for operational workflows.
  • Collaborated with cross-functional teams to enhance project delivery.
  • Analyzed data trends to inform strategic decision-making processes.
  • Maintained documentation for compliance and quality assurance standards.
  • Managed budgeting processes to align with corporate financial goals and strategies.
  • Analyzed complex financial data and generated meaningful reports for senior management.

Client Advocacy & Retention Specialist

Bucher + Suter
New York, New York
03.2020 - 05.2023
  • Created personalized communication plans for key accounts based on individual needs and preferences.
  • Provided detailed reports on customer feedback and retention metrics for management review.
  • Analyzed customer feedback and developed new techniques to ensure customer retention.
  • Developed customer retention strategies to enhance client loyalty and satisfaction.
  • Identified potential risks associated with retaining existing customers and developed action plans accordingly.
  • Conducted regular follow-ups with customers to ensure ongoing engagement.
  • Utilized CRM software to track customer interactions and preferences.

Personal Care Aide - Assisted Living

Arbors at Amherst
Amherst, Massachusetts
06.2015 - 02.2020
  • Assisted residents with daily living activities and personal hygiene.
  • Provided companionship and emotional support to enhance resident well-being.
  • Communicated effectively with families regarding resident needs and updates.
  • Supported residents in mobility and transportation within the facility.
  • Observed changes in behavior or physical condition of clients and reported any significant changes promptly to the nursing staff and family members.

Education

Bachelor of Science - Psychology

University of Massachusetts, Amherst
Amherst, MA
05-2026

Associate of Science - Psychology

Holyoke Community College
Holyoke, MA
12-2024

Skills

  • Data collection and analysis
  • Pattern recognition
  • Critical thinking and problem solving
  • Efficiency and time management
  • Dependable and responsible
  • Task organization
  • Social perceptiveness
  • Flexible and adaptable

Affiliations

  • Regular fitness and wellness routines to support mental and physical health
  • Enjoy hiking and spending time in nature for reflection and balance
  • Passionate about reading theoretical and scientific literature in psychology and neuroscience
  • Active in community service and outreach initiatives to support local needs

Languages

Japanese
Elementary

Accomplishments

  • Dean’s List, Holyoke Community College – 2 Semesters, 2024
  • Dean’s List, University of Massachusetts Amherst – Spring 2025

References

References available upon request.

Timeline

Finance & Relationship Strategy Associate

Gigxero, Inc.
06.2023 - Current

Client Advocacy & Retention Specialist

Bucher + Suter
03.2020 - 05.2023

Personal Care Aide - Assisted Living

Arbors at Amherst
06.2015 - 02.2020

Bachelor of Science - Psychology

University of Massachusetts, Amherst

Associate of Science - Psychology

Holyoke Community College

Similar Profiles

CREATE PROFILE