Samuel Andelo
Aventura
Summary
Motivated and detail-oriented professional with strong communication, organization, and client-service skills. Experienced in client intake, customer support, and administrative assistance. Known for maintaining confidentiality, managing sensitive information, and thriving in fast-paced professional settings. Currently pursuing a Bachelor of Science in Professional Pilot Technology at Florida International University, bringing focus, responsibility, and precision to every role. Seeking to apply these strengths as an Intake Specialist at a respected law firm.
Overview
3
3
years of professional experience
Work History
Intake Specialist
Your Insurance Attorney
02.2024 - Current
- Conduct client intake interviews for personal injury and property damage cases, ensuring accuracy and confidentiality.
- Gather and organize supporting documents, including medical records, insurance details, and police reports.
- Enter and update client information in the firm’s case management system to ensure accuracy and compliance.
- Schedule consultations and maintain consistent communication with clients regarding case status.
- Assist attorneys and paralegals in preparing pre-litigation files and coordinating evidence collection.
- Provide exceptional client service while maintaining professionalism and empathy throughout the process.
Sales Associate
Adidas
06.2023 - 02.2024
- Delivered excellent customer service by assisting clients with product selection and purchases.
- Processed sales transactions, maintained inventory levels, and ensured the store was well-presented.
- Met and exceeded sales goals through effective communication and team collaboration.
- Trained new associates on store operations and customer engagement techniques.
Education
Bachelor of Science - Professional Pilot Technology
Florida International University
Miami, FL08-2029
High School Diploma -
Michael M. Krop Senior High School
Aventura, FL05-2025
Skills
- Client Intake & Data Entry
- File Organization & Documentation
- Microsoft Office & Case Management Software
- Scheduling & Communication
- Customer Service & Client Relations
- Attention to Detail
- Bilingual: English & Spanish
- Group and individual instruction
- Research and analysis
Timeline
Intake Specialist
Your Insurance Attorney
02.2024 - Current
Sales Associate
Adidas
06.2023 - 02.2024
Bachelor of Science - Professional Pilot Technology
Florida International University
High School Diploma -
Michael M. Krop Senior High School