Samuel Andrews
Olympia,WA
Summary
Experienced CDL Class A driver with extensive expertise in fleet management and team supervision. Demonstrated ability to enhance delivery efficiency through strategic route planning and effective training, fostering a culture of safety and compliance while maintaining high levels of customer satisfaction and operational readiness.
Overview
1
1
Certification
18
18
years of professional experience
Work History
CDL Class A Driver
Hospital Central Services Association
Auburn, WA
06.2024 - Current
- Consistently met delivery schedules through collaboration and independent efforts.
- Trained new drivers to improve onboarding efficiency and ensure safety compliance.
- Resolved delivery issues by communicating effectively with customers to enhance satisfaction.
- Provided route coverage for absent drivers to maintain uninterrupted delivery schedules.
- Recorded detailed notes on account procedures and customer preferences for clarity.
- Coordinated interdepartmental communications to resolve issues and improve customer experience.
- Served as primary subject matter expert, offering technical guidance to streamline team workflow.
Sales and Service Rep/truck Driver
THERMO FLUIDS INC
10.2018 - 06.2020
- Delivered and received bulk liquid and solid hazardous waste, ensuring regulatory compliance.
- Provided exceptional customer service to enhance client loyalty and satisfaction.
- Conducted inventory checks and processed stock orders, maintaining optimal supply levels.
- Enhanced product organization, facilitating quicker trailer loading and unloading, improving operational efficiency.
- Developed and managed weekly delivery routes for multiple service areas, increasing service efficiency.
- Coordinated vehicle drop-offs and pickups for repairs, minimizing service downtime.
- Trained new staff on company policies and service procedures effectively.
- Identified potential sales opportunities through cross-selling and upselling additional products.
Manager
O'Reilly Auto Parts
Lacey, WA
01.2015 - 10.2018
- Managed payroll for all staff, ensuring timely and accurate processing.
- Created and adjusted monthly schedules to optimize staffing levels.
- Trained management team members to enhance leadership skills.
- Delegated tasks, followed up on completion, and fostered accountability among personnel.
- Resolved internal disputes among employees, promoting a positive work environment.
- Investigated financial and inventory discrepancies, reducing overall loss.
- Reviewed profit and loss reports, achieving annual revenue increases.
- Conducted monthly safety evaluations of equipment and
Propane Service Tech
All American Propane West LLC
Tumwater, Washington
03.2015 - 06.2016
- Inspected tanks and lines for leaks, ensuring compliance with safety protocols.
- Monitored adherence to safety standards during all service operations.
- Examined completed work for accuracy and quality assurance.
- Responded swiftly to emergency calls, providing immediate assistance to clients.
- Installed systems following manufacturer specifications to guarantee optimal performance.
- Tracked inventory usage, notifying supervisor of re-ordering requirements.
- Assisted with installation projects at residential and commercial sites, enhancing operational efficiency.
- Identified customer needs effectively, delivering excellent service through direct interactions or phone conversations.
88M Truck Driver
U. S. ARMY
06.2008 - 11.2013
- Managed fleet of 36 trucks with trailers to optimize deployment efficiency.
- Supervised teams ranging from 6 to 100 personnel, achieving mission success through effective leadership.
- Controlled operations for transporting, storing, and handling hazardous materials, ensuring safety compliance.
- Facilitated communication and negotiations among companies and departments to enhance collaboration.
- Trained and educated personnel to elevate team performance and readiness.
- Maintained inventory control for equipment and supplies, ensuring operational preparedness.
- Submitted fleet maintenance requests to uphold vehicle operational readiness.
Education
High School Diploma -
Tumwater Hogh School
06-2006
Some College (No Degree) - General Studies
South Puget Sound Community College
Olympia, WASkills
- Self-motivation and discipline
- Route management
- Fleet operations and maintenance
- Regulatory compliance and safety
- Time optimization
- Problem-solving and resolution
- Communication skills
- Client relations and service
- Professional conduct
- Accurate record-keeping
- Critical thinking and adaptability
- Employee assessment and decision-making
- Financial analysis and leadership
- Conflict resolution and training
- Operational efficiency and scheduling
- Strategic planning and CRM management
- Complex problem-solving and performance management
- Employee onboarding and revenue management
- Work prioritization and emergency response
- Coaching, mentoring, and goal setting
- Staff management and data analysis
Certification
- Certificate of Management Training
- Certificate of Leadership Training
- CDL Class A Licenses
Timeline
CDL Class A Driver
Hospital Central Services Association
06.2024 - Current
Sales and Service Rep/truck Driver
THERMO FLUIDS INC
10.2018 - 06.2020
Propane Service Tech
All American Propane West LLC
03.2015 - 06.2016
Manager
O'Reilly Auto Parts
01.2015 - 10.2018
88M Truck Driver
U. S. ARMY
06.2008 - 11.2013
High School Diploma -
Tumwater Hogh School
Some College (No Degree) - General Studies
South Puget Sound Community College