Samuel Anozil
Newark,NJ
Summary
Motivated banking professional passionate about providing excellent customer service and exceeding expectations with adaptability to meet changing operational needs. Knowledgeable in banking policies, products and customer service.
Overview
8
8
years of professional experience
Work History
Branch Operations Coordinator
Wells Fargo
10.2023 - Current
- Provide excellent service to customers and individuals by demonstrating care, building relationships, and completing requested transactions.
- Identify information and services to meet customers financial needs.
- Support customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankers.
- Support the Branch manager in operational tasks and scheduling.
Guest Advocate
Target
10.2020 - Current
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
Teller
Wells Fargo
01.2022 - 10.2023
- Identify information and services to meet customers financial needs.
- Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers.
- Complete operational activities while minimizing risks under established policies.
- Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization.
Cashier / Front End Manager
ShopRite of Hillside
11.2016 - 09.2020
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Lead Associates to work cooperatively while encouraging enthusiasm, loyalty, and creativity.
Education
Associate of Science - Psychology
Union County College
Elizabeth09.2021
High School Diploma -
Arts High School
Newark, NJ06.2018
Skills
- Teamwork and Collaboration
- Problem-Solving
- Relationship Building
- Attention to Detail
- Cash Handling
- Customer Service and Communication Skills
- Risk Management
Timeline
Branch Operations Coordinator
Wells Fargo
10.2023 - Current
Teller
Wells Fargo
01.2022 - 10.2023
Guest Advocate
Target
10.2020 - Current
Cashier / Front End Manager
ShopRite of Hillside
11.2016 - 09.2020
Associate of Science - Psychology
Union County College
High School Diploma -
Arts High School
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