Samuel Arias
Orlando,FL
Summary
Driven and disciplined, excelled in enhancing warehouse efficiency and safety at Staples Warehouse. Mastered heavy lifting and streamlined inventory management, significantly reducing order processing times. Demonstrated exceptional problem-solving and organizational skills, ensuring compliance with health and safety regulations. Achieved notable improvements in operational productivity and workplace safety.
Overview
5
5
years of professional experience
Work History
Warehouse Worker
Staples Warehouse
12.2022 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Ensured compliance with health and safety regulations, conducting regular training sessions for new and existing staff.
- Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
- Streamlined inventory management, updating records to reflect real-time stock levels.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Operated equipment while observing standard safety procedures.
Customer Service Representative
Exterior Surface Solutions
01.2020 - 02.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Education
High School Diploma -
Cypress Creek High School
Orlando, FL05.2020
Skills
- Packaging and Labeling
- Picking and Packing
- Self-Motivated and Disciplined
- Cleaning and Organizing
- Heavy Lifting
- Warehouse Safety
- Order Picking
- Attention to Detail
- Problem-Solving
- Warehouse Organization
- Warehouse Operations
- Safety Protocols
- Basic Mathematics
Languages
Spanish
Full Professional
Timeline
Warehouse Worker
Staples Warehouse
12.2022 - Current
Customer Service Representative
Exterior Surface Solutions
01.2020 - 02.2020
High School Diploma -
Cypress Creek High School
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