Samuel Austin

• Provided exceptional customer service to enhance client satisfaction and retention.
• Coordinated service appointments, ensuring the timely completion of maintenance and repairs.
• Collaborated with technicians to communicate service updates, and resolve customer inquiries efficiently.
• Managed service documentation to maintain accurate records of customer interactions and transactions.
• Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
• Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving.

skills.
• Collaborated with the parts department to expedite necessary repairs, minimizing downtime for customers' vehicles.

• Assembled and maintained archery equipment for customers and staff.
• Provided expert advice on archery gear selection and usage.
• Conducted repairs on compound bows and crossbows to ensure optimal performance.
• Assisted in inventory management of archery products and supplies.
• Trained customers on proper archery techniques.
• Trained new associates on the proper tuning and setup of archery equipment.
• Performed inventory counts.

• Maintained and repaired archery equipment for optimal performance and safety.
• Tracked shipments of incoming merchandise from vendors.
• Created custom orders for clients based on their individual needs and preferences.
• Inspected, serviced, and maintained archery equipment for customers.
• Maintained inventory of archery supplies and accessories.
• Compiled records of sales transactions for accounting purposes.