Samuel Azlant

• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Managed customer inquiries and complaints in polite and professional manner.

• Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
• Collaborated with co-owner on strategic planning initiatives for long-term business success.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Recruited, interviewed and hired new staff members and developed training materials for employees.
• Handled problematic customers and clients to maintain excellent customer service.

• Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
• Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
• Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs.
• Maintained high standards of professionalism while handling customer complaints, resulting in successful resolutions and increased loyalty.
• Consistently achieved high-performance ratings by maintaining exceptional attention to detail when processing reservations and updating client profiles.

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• Utilized knowledge of menu offerings to upsell specials and premium dishes, contributing positively to the restaurant''s overall revenue.
• Optimized table management by strategically seating guests based on reservation status and party size.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Collaborated with kitchen staff to ensure timely and accurate order delivery for guest satisfaction.
• Inspected dishes and utensils for cleanliness.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.