Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samuel Balogun

Charlotte,NC

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience

Work History

Associate

Capstone
10.2023 - Current
  • Assembled pallets and crates for secure transportation of materials.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Completed orders within tight deadlines while adhering to company standards for accuracy and precision in all tasks performed.
  • Demonstrated adaptability to changing demands by willingly taking on additional responsibilities as needed during peak periods or staff shortages.
  • Wrapped pallets in shrink wrap prior to loading.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.

Professional Security Officer

Allied Universal Security Services
12.2017 - 09.2023
  • Enhanced security measures by conducting thorough patrols and monitoring CCTV systems.
  • Developed strong relationships with site personnel, creating a sense of trust and open communication regarding security concerns.
  • Investigated suspicious activity, deterring potential criminal behavior and maintaining a secure environment.
  • Maintained accurate records of daily activities and incident reports, contributing to an organized security operation.
  • Managed access control systems for secure areas, preventing unauthorized entry and protecting valuable assets.
  • Performed routine inspections of facility perimeters, identifying potential vulnerabilities and recommending improvements when necessary.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded quickly to incidents and assessed active situations for security concerns.

Billing Assistant

Kean University
01.2019 - 05.2021
  • Contacted customers and third party payers to pursue payments.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
  • Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
  • Interacted with customers to resolve billing disputes and respond to inquiries.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Associate

Amazon
01.2020 - 10.2020
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Loaded and unloaded trucks with products and packaging materials for delivery to and from facility.
  • Placed, tagged, and secured merchandise in diverse designated areas.
  • Loaded merchandise into specific packages suited for product dimensions.
  • Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
  • Stocked and organized products in warehouse for easy accessibility and order fulfillment.
  • Actively participated in ongoing training sessions offered by the company to enhance skills and knowledge base.
  • Improved workplace morale through consistent punctuality, strong work ethic, and a team-oriented mindset.

Sales Manager

Boltimo Co
12.2016 - 12.2018
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
  • Built relationships with customers and community to establish long-term business growth.


Sales Associate

Boltimo Co
01.2014 - 12.2016


  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Bachelor of Arts - Economics

Kean University
01.2022

Associate of Science - General Science

Essex County College
12.2018

Skills

  • Computer Skills
  • Workplace Safety
  • Complex Problem-Solving
  • Courteous and Professional
  • MS Office
  • Data Entry
  • Order Fulfillment
  • Customer service orientation
  • Cross-Functional Teamwork
  • Computer competencies
  • Research abilities
  • Shipment Processing
  • Inventory and Stocking
  • Microsoft applications proficiency
  • Attention to Detail
  • Time Management
  • Leadership Qualities
  • Flexible Schedule

Timeline

Associate

Capstone
10.2023 - Current

Associate

Amazon
01.2020 - 10.2020

Billing Assistant

Kean University
01.2019 - 05.2021

Professional Security Officer

Allied Universal Security Services
12.2017 - 09.2023

Sales Manager

Boltimo Co
12.2016 - 12.2018

Sales Associate

Boltimo Co
01.2014 - 12.2016

Bachelor of Arts - Economics

Kean University

Associate of Science - General Science

Essex County College

Similar Profiles

CREATE PROFILE
Samuel Balogun