Samuel Batson
Brooklyn,NY
Summary
Driven worker who thinks critically about real world problems, understands and contributes to an innovative and detail-oriented work environment, and shows creativity and effectiveness in a professional capacity. Able to both manage and develop the strengths of others, as well as happily work under the guidance of senior staff so as to contribute to a friendly and well-run workplace. Both professional and educational experience have provided a healthy environment for which comprehension of practical copy has translated into excellent written, vocal, and technical skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Systems Engineer
Integrated Security Technologies, Inc.
Herndon, VA
06.2020 - 09.2023
- Worked with project managers and the operations team on numerous projects to set up, troubleshoot, and maintain access control and video surveillance systems.
- Remotely supported dozens of customer systems when service issues arose.
- Substantial experience using Genetec Security Center Unified Platform
- Administered surveys on multiple customer sites to establish video surveillance positioning. Subsequently, I supported the install and maintenance of those systems.
Account Support Representative
Integrated Security Technologies
Herndon, Virginia
07.2018 - 06.2020
- Learned basic html language to create our own service portal in which customers could create and track tickets instead of sending email/phone call requests.
- Leveraged the use of diplomatic language,self-created guides,and technical copy to relay important times, dates, and information to clients in a timely manner.
- Assisted entirety of engineering team in accomplishing basic administrative and simple engineering tasks.
Building Supervisor
Longwood University Campus Recreation
Farmville, VA
01.2017 - 05.2018
- Managed staff to ensure a clean, productive, and healthy gym environment for hundreds of patrons per day.
- Opened/closed the building; made sure it was ready at all proper times.
- Held meetings and interviews with workers to better understand their mindset so as to make the work environment the best that it can be.
Education
Bachelor of Arts in English, Minor in Communications -
Longwood University College of Arts and Sciences
05.2018
Skills
- Communication
- Critical Thinking
- Access Control Systems
- Professional Writing
- Marketing Strategy
- IP Video Surveillance
- Rhetorical Comprehension
- Management
- Time Management
Certification
- Genetec Security Center 5.10 Omnicast
- Genetec Security Center 5.10 Synergis
- ExacqVision Enterprise
- CCURE 9000 Installer/Maintainer
- Virginia state DCJS registered (Electronic Security Technician)
Timeline
Systems Engineer
Integrated Security Technologies, Inc.
06.2020 - 09.2023
Account Support Representative
Integrated Security Technologies
07.2018 - 06.2020
Building Supervisor
Longwood University Campus Recreation
01.2017 - 05.2018
Bachelor of Arts in English, Minor in Communications -
Longwood University College of Arts and Sciences
Similar Profiles
Michael GonzalezMichael Gonzalez
Business Development Manager at Integrated Security Technologies IncBusiness Development Manager at Integrated Security Technologies Inc
Ali WaqarAli Waqar
Security Manager at Integrated Business SecuritySecurity Manager at Integrated Business Security
Jennifer ZeitlerJennifer Zeitler
President / Administrator at Security Integrated, Inc.President / Administrator at Security Integrated, Inc.