Samuel Bentley
Jacksonville,FL
Summary
Results-driven manager with extensive experience in operations and claims evaluation. Skilled in developing strategies that enhance productivity and drive financial success. Committed to fostering strong customer relationships and optimizing inventory management.
Results-driven Manager known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless project execution and team cohesion.
Overview
12
12
years of professional experience
1
1
Certification
Work History
owner/manager
sam superb auto llc
Jacksonville, Florida
04.2017 - Current
- Started my company back in 2018 where i bought and sold cars from dealer to dealer also to consumer.
- Oversaw inventory management to ensure optimal stock levels and product availability.
- Developed marketing strategies to enhance brand visibility and customer engagement.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Oversaw budgeting and financial management.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Led startup and creation of operational procedures and workflow planning.
- Executed performance reviews to encourage improved productivity for team members.
Insurance Adjuster
Statefarm Insurance
jacksonville , FL
11.2018 - 12.2023
- Evaluated claims to determine coverage and liability for policyholders.
- Collaborated with clients to gather relevant documentation for claims processing.
- Conducted thorough inspections of damaged property and vehicles for assessments.
- Communicated findings clearly in written reports to support claim decisions.
- Negotiated settlements with policyholders and third parties effectively and fairly.
- Maintained organized case files and records of all claim-related activities.
- Trained new adjusters on best practices and company policies for claims handling.
- Stayed updated on industry regulations to ensure compliance in all evaluations.
- Informed claimants about the claims process and answered questions regarding policies.
- Investigated properties, classified damages and created estimates outlining repair costs.
- Maintained organized records of claim activity and related documents.
- Developed strategies for processing complex cases efficiently.
Fraud Prevention Specialist
Premier
Jacksonville, Florida
03.2015 - 03.2018
- Analyzed customer transactions to identify potential fraudulent activities.
- Collaborated with team members to develop fraud prevention strategies.
- Monitored account activity using fraud detection software and tools.
- Reviewed reports and flagged suspicious transactions for further investigation.
- Educated staff on best practices for identifying and reporting fraud.
- Assisted in creating training materials for new hires in fraud prevention protocols.
Manager
B & B Exterminating
Jacksonville, Florida
05.2013 - 07.2015
- Supervised daily operations of pest control services and team performance.
- Developed training programs for new staff on extermination techniques and safety procedures.
- Coordinated scheduling of service appointments and technician assignments for efficiency.
- Managed inventory of pest control supplies and equipment across multiple locations.
- Implemented quality control measures to ensure compliance with industry standards.
- Conducted regular safety meetings to promote workplace safety and health regulations.
- Evaluated team performance and provided constructive feedback for improvement efforts.
Education
Associate of Arts - Business Administration
Fscj
Jacksonville Fl01-2012
Skills
- Inventory management
- Marketing strategy
- Customer relationship management
- Financial oversight
- Performance evaluation
- Claims evaluation
- Fraud detection
- Regulatory compliance
- Effective communication
- Quality control
- Cost reduction
- Sales leadership
- Budget administration
- Cash flow optimization
Certification
- estimatics
- rope and harness
- haag
- hail/wind
- fraud prevention
- auto
Languages
English
Professional
Timeline
Insurance Adjuster
Statefarm Insurance
11.2018 - 12.2023
owner/manager
sam superb auto llc
04.2017 - Current
Fraud Prevention Specialist
Premier
03.2015 - 03.2018
Manager
B & B Exterminating
05.2013 - 07.2015
Associate of Arts - Business Administration
Fscj
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