-Detail-oriented Special Events Coordinator attentive to unique requirements of each event and particular challenges of different venues. Excels in staying on top of multiple timelines with strong schedule management and prioritization skills. Manages planning and execution with organized approach
-Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in budgeting, vendor management and event promotion and marketing. Adept at problem-solving.
Overview
20
20
years of professional experience
Work History
Special Event Coordinator
University of Houston Downtown
Houston, Texas
01.2012 - Current
Designed custom event layouts that maximized available space while maintaining a visually pleasing aesthetic.
Provided exceptional on-site support during events, addressing any issues promptly and professionally.
Implemented creative solutions for venue challenges, optimizing space usage and enhancing the overall guest experience.
Staffed events by maintaining roster of available personnel and reliable service providers.
Facilitated communication between internal events personnel and external vendors to quickly resolve any conflicts or concerns.
Collaborated with vendors and suppliers to ensure seamless delivery of exceptional event services.
Greeted patrons and participants at events to guide guests to locations and answer questions.
Fostered positive relationships with clients, leading to repeat business and strong customer satisfaction ratings.
Negotiated favorable agreements with vendors and facilities to keep costs low and fulfill contract budget requirements.
Facilitated clear communication between clients, team members, and stakeholders throughout the entire event planning process.
Conducted post-event evaluations to identify areas of improvement and implement necessary changes.
Streamlined event operations by developing efficient logistical processes for event setup and breakdown.
Coordinated efficient set-up and clean-up for each event for quick facilities turnarounds.
Ensured compliance with local regulations by obtaining necessary permits/licenses prior to each event.
Managed registration process efficiently, ensuring smooth check-in experiences for attendees.
Enhanced attendee satisfaction by meticulously planning and executing memorable special events.
Elevated brand visibility by creating visually appealing displays at trade shows and conferences.
Developed comprehensive timelines, ensuring all tasks were completed on schedule for seamless event execution.
Supervised staff during events and maintained efficient performance.
Arranged project timelines to avoid critical shortages in staff, resources or events spaces.
Managed event logistics and operations.
Coordinated schedules and timelines for events.
Brainstormed and implemented creative event concepts and themes.
Managed administrative logistics of events planning, event booking, and event promotions.
Implemented protocols and procedures to effectively manage planning process.
Developed creative themes for events and created related activities to engage attendees.
Produced concept plans for high-profile corporate meetings and events.
Created detailed timelines and budgets for events to meet all deadlines.
Inspected proposed event facilities to identify problems with maintenance and cleaning and coordinate resolutions.
Negotiated favorable contracts with vendors, securing advantageous pricing structures for clients.
Organized and implemented 45th Anniversary Events events with as many as 100+ guests.
Organized and implemented events Ground Breaking of the New College of Science and Technology Building and Opening of the building with as many as 100 guests.
Organized and implemented The President Investiture with as many as 200+ guests.
Organized and implemented events Ground Breaking of the New Wellness and Success Center and opening of the building with as many as 300 guests.
Account Executive
AT&T Yellow Pages
Houston, Texas
01.2008 - 01.2012
Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Negotiated contracts successfully, securing favorable terms for both the company and clients.
Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
Led negotiations, securing deals that aligned with both client expectations and company goals.
Optimized sales pipeline management, ensuring steady flow of opportunities through careful planning and follow-up activities.
Account Executive
Victory Publications
Marble Falls, Texas
01.2005 - 01.2008
Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
Negotiated contracts successfully, securing favorable terms for both the company and clients.
Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
Identified and addressed areas for improvement in sales strategies, leading to more efficient and effective sales cycles.
Optimized sales pipeline management, ensuring steady flow of opportunities through careful planning and follow-up activities.
Fostered long-lasting relationships with major clients to secure repeat business and referrals.
Successfully managed portfolio of high-value accounts, maintaining focus on customer satisfaction and account growth.
Education
Associate of Arts - Art
Alvin Community College
Alvin, TX
High School Diploma -
Pearland High School
Pearland, TX
05.1987
Skills
Food and Beverage Management
Guest Management
Multicultural Sensitivity
Onsite Execution
Invitation Design
Registration management
Venue Selection
Accommodation Arrangements
Time Management
Event Setup and Breakdown
Events logistics management
Guest Relations
Client Relationship Development
Timeline
Special Event Coordinator
University of Houston Downtown
01.2012 - Current
Account Executive
AT&T Yellow Pages
01.2008 - 01.2012
Account Executive
Victory Publications
01.2005 - 01.2008
Associate of Arts - Art
Alvin Community College
High School Diploma -
Pearland High School
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