Samuel Bickford
Sedro Woolley
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift ability to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Detail-oriented with great communication and interpersonal skills. Can handle multiple tasks effectively and efficiently while being comfortable in fast-paced environments. Works well in a team and can stay focused under pressure.
Overview
3
3
years of professional experience
Work History
Landlord Tenant Specialist
Volunteers of America Western Washington
07.2023 - Current
- Collaborate closely with the Landlord-Tenant and Fair Housing Counselor, and Community Trainer to efficiently manage incoming cases
- Conduct negotiation processes between landlords and tenants, aiming for peaceful, fair resolutions while maintaining strict impartiality
- Schedule and facilitate mediations as necessary, ensuring all parties have a fair opportunity to voice their concerns
- Deliver comprehensive resources to landlords and tenants, such as legal support, housing assistance information, and community resources
- Maintain detailed records of all negotiations, mediations, and resolutions, adhering to our organization's confidentiality and data security standards
- Collaborate with the Intake Specialist and other team members to ensure efficient case management and an integrated approach to client service
Eviction Resolution Specialist
Volunteers of America Western Washington
10.2021 - 06.2023
- Facilitated the Eviction Resolution Pilot Program (ERPP) by complying with all rules and regulations
- Processed assigned cases concisely and accurately
- Helped tenants and landlords respectively, reach resolutions pertaining to delinquent rent and or/missed rental payments
- Worked closely with outside organizations regarding potential solutions regarding the landlord and tenant disputes
- Familiarity regarding mediations with the ability to schedule and coordinate mediation opportunities for both tenants and landlords
Education
Bachelor in Business Administration - Marketing Concentration
Western Washington University
Bellingham, WA12.2019
General Business -
Skagit Valley Community College
Mount Vernon, WAHigh School Diploma - undefined
Stanwood High School
Stanwood, WA06.2015
Skills
- Data Entry
- Strategic Planning
- Web Management
- Zoom/Teams Proficient
- Microsoft Office Suite Proficient
- Customer Service-oriented
- Technology-savvy
- Skilled multi-tasker
- Exceptional oral and written communication skills
- Adaptable
- Database management
- Reliability
Timeline
Landlord Tenant Specialist
Volunteers of America Western Washington
07.2023 - Current
Eviction Resolution Specialist
Volunteers of America Western Washington
10.2021 - 06.2023
High School Diploma - undefined
Stanwood High School
Bachelor in Business Administration - Marketing Concentration
Western Washington University
General Business -
Skagit Valley Community College
Similar Profiles
Shawna LeatherbyShawna Leatherby
Crisis Counselor 40hrs/week at Volunteers Of America Western WashingtonCrisis Counselor 40hrs/week at Volunteers Of America Western Washington
Ashley J. PruittAshley J. Pruitt
988 Text/Chat Shift Lead at Volunteers Of America Western Washington988 Text/Chat Shift Lead at Volunteers Of America Western Washington
Lodosha HoltLodosha Holt
Crisis Counselor at Volunteers Of America Western WashingtonCrisis Counselor at Volunteers Of America Western Washington