Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samuel Boatman

Yucca Valley,CA

Summary

Automotive Tech with over 25 years of experience. Ability to oversee multiple and complex tasks while effectively partnering with multiple divisions and agencies, towards timely, advantageous and fully compliant results. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Automotive position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

18
18
years of professional experience

Work History

Smog Check Technician

Smog Dog
06.2023 - Current
  • Issued notices and recommended corrective actions upon discovery of infractions or problems.
  • Performed vehicle inspections to check adherence to rules, standards or regulations and issued violations for offenders.
  • Analyzed effects and legality of vehicle modifications, fuel system changes and emissions adjustments.
  • Address reported equipment failures or violations regarding vehicle operations, investigated accidents and drafted detailed reports.
  • Inspected vehicles or other equipment for evidence of abuse, damage or mechanical malfunction.
  • Reviewed vehicle repairs to check work for quality and assess whether services performed were within acceptable quality and safety guidelines.
  • Excellent communication skills, both verbal and written.
  • Resolved problems, improved operations and provided exceptional service.
  • Identified issues, analyzed information and provided solutions to problems.

Automotive Technician

Ultimate Motors
04.2021 - 06.2023
  • Resolve customer issues through research and analysis of data.
  • Mastery of customer service management systems and databases.
  • Improved timely paying of bills by developing flexible payment plans for customers.
  • Meet challenging quotas for productivity and accuracy of work.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Maintain compliance with company requirements in accordance with regulations and policies.
  • First line of contact for customers during disaster outage situations.
  • Handled sensitive customer information and issues.
  • Defused volatile customer situations calmly and courteously.

Automotive Technician

Chrysler
01.2014 - 01.2020
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed safety and emissions inspections.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Investigated customer complaints to identify cause of malfunctions.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Repaired and replaced worn and damaged components.
  • Retained accurate records of purchases, titles and sales.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Coordinated with parts department to determine availability of necessary components.
  • Maintained awareness of vehicle market trends to assess customer demands and budgets.
  • Read and followed technical documentation to complete accurate repairs.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Performed emissions tests according to standard procedures.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.

Automotive Technician

First Student Transportation
01.2006 - 01.2014
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed safety and emissions inspections.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Investigated customer complaints to identify cause of malfunctions.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Repaired and replaced worn and damaged components.
  • Retained accurate records of purchases, titles and sales.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Coordinated with parts department to determine availability of necessary components.
  • Maintained awareness of vehicle market trends to assess customer demands and budgets.
  • Read and followed technical documentation to complete accurate repairs.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Performed emissions tests according to standard procedures.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.

Education

High School Diploma -

Yucca Valley High School
Yucca Valley, United States
06.1998

Skills

  • Attention to Detail
  • Self-Directed
  • Customer Relations
  • Recordkeeping
  • Analytical Thinking
  • Conflict Resolution
  • Problem-Solving
  • Calm Under Pressure
  • Multitasking Abilities

Languages

Bilingual (English\Spanish) Read/Write

Timeline

Smog Check Technician

Smog Dog
06.2023 - Current

Automotive Technician

Ultimate Motors
04.2021 - 06.2023

Automotive Technician

Chrysler
01.2014 - 01.2020

Automotive Technician

First Student Transportation
01.2006 - 01.2014

High School Diploma -

Yucca Valley High School

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Samuel Boatman