Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic

Samuel Boeh

Fort Collins,CO

Overview

5
5
years of professional experience
1
1
Certification

Work History

Volunteer

  • Represented organization positively and professionally while providing community with much-needed services.
  • Cultivated strong network of providers delivering necessary assistance to [Type] community.
  • Approached issues proactively to best meet current and future community needs.
  • Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.

Beach Services Attendant

East Beach Rentals & Cantina
05.2021 - 08.2023
  • Sold and set up rental umbrellas, chairs, and cabanas for customers on the beach
  • Took orders, served food/beverages to customers, and worked to ensure overall customer satisfaction
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Processed payments from guests for coatroom services.
  • Greeted customers and provided assistance with locating items in store to provide welcoming presence and enhance shopping experience.
  • Utilized strong interpersonal skills to establish rapport with guests, fostering repeat business opportunities.
  • Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
  • Actively participated in staff meetings, offering suggestions on how to further enhance the guest experience.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Conducted thorough inspections of facilities to identify areas requiring maintenance or repair, reporting findings to management for prompt resolution.
  • Processed payments and provided receipts to establish proof of transaction.
  • Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Handled cash transactions accurately, ensuring proper documentation for financial records.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Engaged in suggestive selling and other sales techniques.
  • Provided attentive service and proactively assessed guest needs.

Delivery Driver

Waitr
09.2019 - 07.2021
  • Picked up food and delivered to customers in a timely manner
  • Maintained good customer service with restaurants and customers
  • Obtained VIP status in 2021 due to a mix of high customer ratings and large total of orders delivered
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Documented mileage, deliveries, pickups, customer issues and damages.

Camp Counselor

Camp Allen
05.2018 - 06.2021
  • Provided full-time supervision for cabins of 12 boys ranging from eight to fifteen years old for week long sessions
  • Promoted to paid senior counselor position reserved for high school graduates as a senior in high school after volunteering only two sessions, worked 12 weeks across 3 summers in promoted position
  • Monitored participation in recreational activities to provide assistance to participants.
  • Oversaw and taught campers basic principles to enhance wellbeing and safety measures in nature.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Prepared reports for management regarding status and progress of recreational activities.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Encouraged team performance to increase camaraderie, trust and rapport.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Responded to emergency situations by following first-aid guidelines and coordinating with medical personnel for participants requiring medical attention.

Beach Lifeguard

Galveston Island Beach Patrol
05.2018 - 09.2018
  • Completed over 100 hours of training obtaining certifications in CPR, Emergency Medical Response, Red Cross Lifeguarding, and USLA Open Water Lifeguarding
  • Completed daily swim, run, and paddleboard workouts required before every shift
  • Protected daily assigned area of the beach by enforcing city laws and ordinances, treating minor and major medical emergencies, and ensuring that people demonstrate proper water safety behaviors
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Patrolled beach to check on beach-goers and identify unauthorized activities such as alcohol use.
  • Streamlined communication among team members by utilizing walkie-talkies or hand signals during high-pressure situations.
  • Scanned main areas to monitor for any safety risks.
  • Attentively monitored swimmers to identify distress.
  • Simulated rescue conditions regularly with team members to maintain water rescue proficiency.
  • Assisted in organizing waterfront events, ensuring adherence to safety guidelines and risk management protocols.
  • Responded promptly to emergencies on beach and in water, administered first aid and CPR and coordinated hospital transportation.
  • Collaborated with local emergency services to optimize response times during critical situations, ensuring swift assistance.
  • Directed and oversaw maintenance records and incident reports.

Education

Bachelor of Arts - Environmental Sociology

Colorado State University
Fort Collins, CO
05.2025

High School Diploma -

Ball High School
Galveston, TX
06.2020

Skills

  • Activity Oversight
  • Staff Training and Development
  • Activity Development
  • Creativity and Innovation
  • Group Supervision
  • Inclusivity
  • Safety measures
  • Safety Guidelines
  • Swimming instruction
  • Time Management
  • De-Escalation Techniques
  • Safety Training
  • Decision-Making
  • Staff Management
  • Team Leadership
  • Rules Enforcement
  • Lifeguard certification
  • CPR and AED Training
  • Beach safety awareness
  • Water Rescue Procedures
  • Customer Service
  • Crisis Management
  • Food safety practices
  • Point of sale operation
  • Memory retention
  • Beverage Preparation

Software

Microsoft Office Suite

Google Office Suite

Certification

  • First Aid/CPR Certified
  • Emergency Medical Response
  • American Red Cross Lifeguard
  • USLA Open Water Lifeguarding

Timeline

Beach Services Attendant

East Beach Rentals & Cantina
05.2021 - 08.2023

Delivery Driver

Waitr
09.2019 - 07.2021

Beach Lifeguard

Galveston Island Beach Patrol
05.2018 - 09.2018

Camp Counselor

Camp Allen
05.2018 - 06.2021

Volunteer

Bachelor of Arts - Environmental Sociology

Colorado State University

High School Diploma -

Ball High School

Similar Profiles

CREATE PROFILE
Samuel Boeh