A motivated , disciplined personable student pursuing a BA in Finance with a concentration in Risk Management at Samford University (GPA 3.00). Eager to join the Insurance/Finance Industry to help establish quick and long-lasting relationships with customers and assist in developing and implementing my knowledge. Strong work background in costumer service, proficient in emotional intelligence and interpersonal skills.
Assist in planning, budgeting, and coordination of events. Manage logistics, vendors, and on-site setup. Communicate across teams to align event strategies. Contribute to post-event evaluations and improvements.
Assisted with the overall upkeep of the clubhouse, cart storage area and parking lot. Assisted in the setup and execution of golf tournaments and outings. Provided sincere and courteous service, including bag handling and club cleaning, to all quests. Managed employee training for several new employees over the course of a month offering continuous guidance and mentorship on best practices while providing constructive feedback.
Scheduled tee time appointments, Checked-in golfers, Greeted customers, answered the phone and answered customer/member questions, ran the cash register, set up sales displays. Accountable to see that all cart personnel completed their assigned duties. Moreover, responsible for scheduling tee times, ensuring that all carts and greens were presentable as well as coordinated and performed specialized projects, programs or operational work as required.
Customer service, Time management, Communication skills, Computer literacy, Guest services, Microsoft word, Microsoft excel, Microsoft Access, Tableau, EZ Suite
Sigma Chi