I am a highly motivated hard working employee, I take all my task serious and like to complete them in a timely manner. I work excellent in team and individual situations. I communicate very well with co-workers, employees and employers.
Overview
13
13
years of professional experience
Work History
Building Porter
Choice Management
02.2023 - Current
Communicate with coworkers and managers about completed duties.
Performed cleaning and maintenance duties as directed.
Greeted guests with warmth and professionalism for friendly, helpful service.
Completed sweeping, mopping, and window-cleaning.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Identified repair needs and major maintenance concerns, and escalated issues to the super.
Empty waste paper and other trash from premises and moved to appropriate receptacles.
Go to various apartments that are having issues and assess if I can fix on spot or communicate to the super if its a bigger issue.
Use vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Supervise supplies in inventory and submitted reorder requests.
Use organic-based chemicals to disinfect floors, counters and furniture.
Pesticide Technician
Green Earth Pest Control
11.2017 - Current
Educate and advised customers on preventive measures to reduce pest infestations.
Comply with safety guidelines and regulations with during pest control processes.
Apply pesticides to inside and outside of structures utilizing company protocols.
Write detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
Deploy physical baits, glue boards, and traps to catch and eliminate interior pests.
Drive to customer residences and places of business to inspect for pests.
Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
Deliver exemplary service to all customers, encouraging repeat business, positive feedback and long-term loyalty.
Assistant Manager
Journeys Shoes
04.2013 - 11.2017
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Made bank drops each night.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Maintain clean and professional environment for consumers to shop comfortably.
Assistant Manager
T-Mobile
08.2012 - 07.2013
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Opened phone line accounts for customers who needed them
Sold various phone models from iPhones to Samsungs etc.
Was responsible for opening and closing the store.
Kept store neat and clean at all times for the best shopping experience.
Sales Specialist
Macy's Department Store
05.2010 - 08.2012
Provided first-rate service to all customers and potential customers.
Built rapport with customers and assessed needs to make product recommendations and upsell.
Complete Phone orders for customers who call in and order from the store directly.
Restock department when displayed clothing is being purchased at a high rate.
Keep stock room organized.
Handle cash, checks & credit card transactions.
Trained and mentored new sales representatives.
Built relationships with customers and community to promote long term business growth.
Contributed to team objectives in fast-paced environment.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
No Degree - Auto Mechanics
Lincoln Technical Institute - Whitestone Queens
Whitestone, NY
04.2017
No Degree - Liberal Arts And General Studies
Nassau Community College
Garden City, NY
05.2012
High School Diploma -
Westbury High School
Old Westbury, NY
05.2009
Skills
Punctuality
Report Writing
General Maintenance
Customer service
Pest and rodent knowledge
Staff Training
Safety Compliance
Time Management
Timeline
Building Porter
Choice Management
02.2023 - Current
Pesticide Technician
Green Earth Pest Control
11.2017 - Current
Assistant Manager
Journeys Shoes
04.2013 - 11.2017
Assistant Manager
T-Mobile
08.2012 - 07.2013
Sales Specialist
Macy's Department Store
05.2010 - 08.2012
No Degree - Auto Mechanics
Lincoln Technical Institute - Whitestone Queens
No Degree - Liberal Arts And General Studies
Nassau Community College
High School Diploma -
Westbury High School
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