Samuel Brandon
Dorchester,USA
Summary
Results-driven project management professional with over 5 years of experience in project coordination and operations management. Expertise in leading cross-functional teams, optimizing operational processes, and delivering projects on time and within budget. Committed to leveraging strong analytical skills to enhance organizational efficiency and drive success.
Overview
11
11
years of professional experience
Work History
Manager of Operations
Pine Street Inn
Boston, MA
09.2022 - Current
- Delegated work to staff, setting priorities and goals.
- Led crisis management efforts, quickly resolving operational disruptions with minimal impact.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Developed and updated project plans to document objectives, technologies, schedules, and funding.
- Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
- Facilitated resolution of conflicts between team members when necessary.
- Developed and maintained project plans, timelines, and budgets.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
Lead Housing Search and Landlord Liaison
Pine Street Inn
Boston, MA
12.2021 - 09.2022
- Conducted comprehensive assessments of clients' housing needs, preferences, and financial capabilities.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Investigated complaints regarding substandard living conditions or landlord and tenant disputes.
- Assisted HR team with benefit enrollment activities as necessary.
- Maintained accurate records of all payroll transactions.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Inspected vacated units upon completion of a tenant's lease agreement in order to assess damage or cleaning needs prior to re-leasing the unit.
Case Manager
Pine Street Inn
Boston, MA
07.2020 - 12.2021
- Engage individuals in shelters and assist in developing housing pathways
- Document interactions and maintain accurate records, facilitating small group sessions
Shift Supervisor
Allied Universal
Boston, MA
09.2019 - 06.2021
- Improved resource planning and allocation by streamlining security and administrative programs, business management operations, and inventory control.
- Conducted investigations into security breaches and prepared detailed reports.
- Coordinated with vendors to ensure timely delivery of materials, equipment, and services related to security operations.
Production Specialist
IST Management
Boston, MA
01.2016 - 11.2019
- Ensure office cleanliness, coordinate repairs, and manage inventory and office events
Patient Access Attendant
New England Treatment Access
Brookline, MA
02.2016 - 05.2017
- Provide outstanding patient service, operate multiple POS systems, and assist in inventory management
Guard/Concierge
Securitas Inc.
Boston, MA
08.2014 - 02.2015
- Offer excellent customer service while inspecting buildings for hazards
Various Other Positions
- Including Resource Coordinator, Administration at Roxbury Comprehensive Community Health, and Youth Worker roles, providing a strong foundation in human services
Education
Some College (No Degree) - Human Services
Brandeis University
Waltham, MASkills
- Project development and lifecycle
- Coordination
- Implementation
- Microsoft Office Suite
- Data analysis
- Budget administration
- Resource allocation
- Vendor sourcing
- Project estimation and bidding
- Agile
- Lean Six Sigma
- Scrum
- Systems implementation
- Work flow planning
- Project development
- Forecasting
Timeline
Manager of Operations
Pine Street Inn
09.2022 - Current
Lead Housing Search and Landlord Liaison
Pine Street Inn
12.2021 - 09.2022
Case Manager
Pine Street Inn
07.2020 - 12.2021
Shift Supervisor
Allied Universal
09.2019 - 06.2021
Patient Access Attendant
New England Treatment Access
02.2016 - 05.2017
Production Specialist
IST Management
01.2016 - 11.2019
Guard/Concierge
Securitas Inc.
08.2014 - 02.2015
Various Other Positions
Some College (No Degree) - Human Services
Brandeis University
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