Samuel Brassanini
Rexburg,ID
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Security and Medical Alarm Operator
AvantGuard
01.2023 - 12.2023
- Managed approximately 120 alarm signals daily in a quick, accurate, and professional manner in stressful situations
- Dispatch the proper authorities, verify that help is on the way and notify responsible parties
- Place accounts on test mode and assist service/installers with signal tests
- Accurately document all responses for the alarm on the computer
- Learn and use new software to complete multiple tasks
- Assist customers with technical support and troubleshooting
- Multitask and communicate effectively with team members
- Assist with empathy and assess and solve customer's problems efficiently
- Work with team leaders to meet weekly and quarterly goals
- Reported irregularities such as fire and safety hazards to maintenance.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Secured personal and company goods against robbery, vandalism, and illegal entry.
Inbound and Outbound Warehouse Associate
Amazon
05.2022 - 12.2022
- Worked professionally with team members and across departments to meet demands of high-volume environment.
- Entered information into warehouse management system using handheld scanners and computer terminals.
- Completed fast loading and unloading of trucks carrying freight and materials.
- Checked and rechecked orders before packaging and shipping items.
- Followed safe handling processes for different types of loads and materials.
- Upheld company standards for quality, performance and accuracy across outbound operations.
- Processed orders on-time and without error, completing 90% or better of daily quotas.
- Checked orders with care and proactively handled issues impacting order accuracy or delivery deadlines.
Security and Medical Alarm Operator
AvantGuard
02.2021 - 05.2022
- Process alarm signals quickly, accurately, and professionally in stressful situations
- Dispatch the proper authorities, verify that help is on the way and notify responsible parties
- Place accounts on test mode and assist service/installers with signal tests
- Accurately document all responses for the alarm on the computer
- Learn and use new software to complete multiple tasks
- Assist customers with technical support and troubleshooting
- Multitask and communicate effectively with team members
- Assist with empathy and assess and solve customer's problems efficiently
- Work with team leaders to meet weekly and quarterly goals
- Reported irregularities such as fire and safety hazards to maintenance.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Contacted law enforcement in case of unauthorized persons, documents, and materials.
Inbound and Outbound Warehouse Associate
Amazon
11.2020 - 01.2021
- Worked professionally with team members and across departments to meet demands of high-volume environment.
- Entered information into warehouse management system using handheld scanners and computer terminals.
- Completed fast loading and unloading of trucks carrying freight and materials.
- Checked and rechecked orders before packaging and shipping items.
- Followed safe handling processes for different types of loads and materials.
- Upheld company standards for quality, performance and accuracy across outbound operations.
- Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
- Used correct, safe processes for operating material handling forklifts, pallet jacks and hand trucks.
- Processed orders on-time and without error, completing 90% or better of daily quotas.
- Checked orders with care and proactively handled issues impacting order accuracy or delivery deadlines.
Education
Bachelor of Science - Marriage And Family Studies
Brigham Young University - Idaho
Rexburg, ID07.2025
High School Diploma -
Klein Collins High School
Spring, TX06.2017
Skills
- Active Listening
- MS Office
- Fluent in Portuguese
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Excellent Communication
- Problem-Solving
- Time Management
Timeline
Security and Medical Alarm Operator
AvantGuard
01.2023 - 12.2023
Inbound and Outbound Warehouse Associate
Amazon
05.2022 - 12.2022
Security and Medical Alarm Operator
AvantGuard
02.2021 - 05.2022
Inbound and Outbound Warehouse Associate
Amazon
11.2020 - 01.2021
Bachelor of Science - Marriage And Family Studies
Brigham Young University - Idaho
High School Diploma -
Klein Collins High School
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