Samuel Brooks
Fayetteville,AR
Summary
Dynamic lifeguard with extensive experience at the Fayetteville Athletic Club, skilled in first aid administration and emergency response planning.nd emergency response planning. Proven ability to ensure aquatic safety and provide exceptional customer service while leading swimming instruction. Recognized for strong communication and teamwork, effectively managing risks and enhancing patron experiences in high-pressure environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment hours during the summer. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
4
4
years of professional experience
Work History
Lifeguard
Fayetteville Athletic Club
Fayetteville, AR
06.2023 - 08.2023
- Observed swimmers from elevated chairs while scanning the entire pool deck.
- Monitored swimmers to ensure safety in the pool area.
- Cautioned swimmers regarding unsafe practices and safety hazards.
- Coordinated and taught instructional classes in fundamentals of swimming and water safety.
- Monitored surrounding environment constantly to watch for potential risks.
- Used training and medical supplies to examine injured people and administer first aid.
- Addressed reckless behavior by speaking firmly and restricting access to recreational areas when necessary.
- Responded quickly to medical emergencies in the pool area.
- Watched over swimmers to respond quickly to distress situations.
- Gave thorough and detailed instructions on safety procedures to patrons to prevent accidents.
- Transported injured patrons from location of accidents to safety and medical transportation.
- Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
- Led swimmer instructional lessons with varying aged participants to share optimal swim techniques and promote strength building.
- Performed regular cleaning and maintenance of pool equipment.
Ice Cream Server
Burtons Creamery
Fayetteville, AR
05.2022 - 08.2022
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Operated cash register to collect payments from customers.
- Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
- Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
- Processed payments on cash register and counted back bills and change to patrons.
- Assembled and prepared ice cream-based drinks, following recipes to produce consistent products.
- Followed recipes and preparation techniques for sundaes, milkshakes, and other frozen desserts.
- Served and scooped ice cream, following sizing specifications.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Scrubbed and polished counters to remove debris and food.
- Delivered orders accurately to customers at their tables or counters in a timely manner.
- Maintained cleanliness of all food preparation surfaces, utensils and equipment according to safety regulations.
- Broke down, cleaned and sanitized work stations at end of shift.
- Operated machinery in accordance with manufacturer specifications and company standards.
- Contributed to positive work environment for all staff members through active listening and effective communication.
- Filled processing containers, including kettles, pressure cookers and vats with various ingredients in preparation for mixing.
Pool Lifeguard
City Of Springdale, Ar
Springdale, AR
05.2019 - 09.2020
- Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.
- Monitored swimmers, enforcing rules and regulations while providing assistance when needed.
- Communicated effectively with supervisors regarding staffing levels, maintenance needs and special requests from guests.
- Contacted medical authorities immediately in events of serious injury.
- Utilized training, rescue techniques and proper equipment to aid distressed people.
- Checked weather reports to warn public of potential inclement weather and proper safety procedures.
- Administered immediate and comprehensive first aid to injured and distressed patrons.
- Worked effectively in team environments to make the workplace more productive.
- Cleaned pool deck and bathroom
- Cautioned swimmers regarding unsafe practices and safety hazards.
- Watched over swimmers to respond quickly to distress situations.
- Provided excellent customer service by responding promptly to guest inquiries or complaints.
- Provided CPR and First Aid as required for injured or ill patrons.
- Led swimmer instructional lessons with varying aged participants to share optimal swim techniques and promote strength building.
- Recognized swimmers in need of assistance and acted quickly.
- Performed rescues in emergency situations utilizing appropriate lifesaving techniques.
- Interacted positively with guests by answering questions about the pool facility or offering advice on aquatic activities.
- Maintained order in the pool area, ensuring all guests followed posted rules and regulations.
Education
High School Diploma -
Fayetteville High School
Fayetteville, Arkansas05-2021
Some College (No Degree) - Sport Management
NorthWest Arkansas Community College
Bentonville, ARSome College (No Degree) - Sport Management
Lindenwood University
Saint Charles, MOSkills
- First aid administration
- Lifesaving techniques
- CPR certification
- Aquatic safety protocols
- Emergency response planning
- Customer service
- Team collaboration
- Attention to detail
- Operational cleanliness
- Time management
- Conflict resolution
- General maintenance
- Strong communicator
- First aid and CPR
- Full safety compliance
- Strong swimming skills
- Water monitoring
- Water rescue techniques
- Swimming instruction
- Rescue equipment proficiency
Accomplishments
- Fayetteville High School Swim team
- Made state in 2020 and 2021
- Swam with the senior Hawgs in aquahogs from 2019-2021
Timeline
Lifeguard
Fayetteville Athletic Club
06.2023 - 08.2023
Ice Cream Server
Burtons Creamery
05.2022 - 08.2022
Pool Lifeguard
City Of Springdale, Ar
05.2019 - 09.2020
High School Diploma -
Fayetteville High School
Some College (No Degree) - Sport Management
NorthWest Arkansas Community College
Some College (No Degree) - Sport Management
Lindenwood University
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