Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
7
7
years of professional experience
Work History
Crew Member
Culver's
10.2020 - Current
Preparing and cooking food on the grill, assembling the condiments of sandwiches and salads, bagging and cooking fryer items, wrapping up food and sending them down the chute with the ticket, doing dishes, and prepping food for the day
Running the orders to customers in the dining room and the drive-through
Preparing custard orders ranging from concrete mixers, shakes, malts, sundaes, and root beer floats
Meeting and greeting customers when they come through the door and the drive through
Taking orders, getting drinks, and processing monetary transactions
Maintaining dining areas and kitchen areas; cleaning tables, counters, bathrooms, and floors
Emptying trash cans, stocking work area, and ensuring all our food is at the adequate temperature
Maintained high standards of customer service during high-volume, fast-paced operations
Communicated clearly and positively with coworkers, customers and management
Worked on point-of-service (POS) computer system for automated order taking.
Human Resources Intern
CHULA VISTA RESORT
05.2023 - 09.2023
Posted jobs openings to different employment websites
Payroll-entered and edited new employee info into the payroll system regarding pay, personal information, tax information, I9's, and immigration forms
Excel- Develop Excel spread sheets used for more efficient tracking of employees who were waived for health insurance, housing maintenance reports, safety meeting attendance, and housing tenant list
Filing-Filed employee paperwork regarding the hiring process, termination reports, disciplinary reports, 401k, health insurance, OSHA, time off requests, and deductions for housing and uniforms
J1's and other international employees- Took new employees on an orientation tour of the resort and introduced them to their supervisors
Scanned documents and entered them into the system (Passport, Visa, DS 2019, I94, and social security card)
Mail and Packages- sorted and filed letters, notified residents their package is at the central office to pick up
Housing- Assisted residents in filling out housing contracts, collected their housing deposit, enforced housing rules, made key cards for rooms, room inspections, programed door locks
Also helped set up rooms by moving mattresses, furniture, appliances, and beds
Shuttle Bus- Gave tenants rides to the grocery store, to the social security office to get a social security card, or anywhere else they need to go
Picked up J1s who arrived at the bus stop and delivered packages to different parts of the resort
Ensured accuracy for documents and spreadsheets
Internship
Sauk Prairie Healthcare
09.2019 - 03.2020
Performed various duties around the hospital like assisting in pharmacy, central supply, surgical prep, answering multi line phones, data entry, medical billing, and other office duties.
Human Resources Assistant
Noah's Ark
05.2019 - 08.2019
Responsible for the orientation and hiring process of hundreds of J1 employees from around the world
Some spoke little to no English, having both myself, and employees, overcome a language barrier
Conducting PowerPoint presentations regarding employee rules, housing arrangements, and information about the park
Scanning and filing copies of employee passports, visas, social security information, and other documents necessary for employment in the United States
Making a schedule for new employees regarding appointments with the bank, to set up new accounts, direct deposit, and obtaining debit cards
Arranging and scheduling trips to the social security office to obtain a social security card
Leading tours of the water park for new employees by orientating them as to where they will be working, where they clock in, and where the break rooms and bathrooms are
Creating name tags for new employees
Giving them uniforms based on where they will be working and making sure that sizes were correct
Answering the Phone regarding general park operations, to include: park hours, sales, truck orders, directing calls, taking message, and customer concerns
Helping manage the lost and found items
Familiarized myself with the importance of confidentiality.
Team Member
Shopko Store Operating, LLC
03.2018 - 05.2019
At Shopko, I unloaded the truck, stocked and faced the shelves, opened the store, assisted customers with questions, checked expiration dates, and moved items around with the pallet jack.
Mechanic
Kruse Motor Sales
06.2017 - 08.2017
At my time at Kruse Motor Sales, I changed oil, changed and rotated tires, did brake jobs, checked the fluids in the car, detailed the cars on the lot, and kept the shop clean.
Education
Associate's degree - Human Resourses
Madison Area Technical College
Madison, WI
12.2023
Diploma -
Reedsburg Area High School
Reedsburg, WI
05.2017
Skills
Experience in working with J1 students, employee relations, orientation, and management techniques
Maintain a high level of service in various high-paced environments
Quick learner, able to attend and transfer knowledge into new jobs or situations
Microsoft Word
Microsoft Powerpoint
Human resources
Payroll
Conflict management
Employment & labor law
Assessments
Work style: Reliability, Proficient, 11/01/23, Tendency to be reliable, dependable, and act with integrity at work
Management & leadership skills: Impact & influence, Proficient, 11/01/23, Choosing the most effective strategy to inspire and influence others to meet business objectives
Recruiting, Proficient, 08/01/22, Managing the candidate sourcing and selection process
Administrative assistant/receptionist, Proficient, 10/01/23, Using basic scheduling and organizational skills in an office setting
Office manager, Proficient, 07/01/23, Scheduling and budgeting
Customer focus & orientation, Proficient, 11/01/23, Responding to customer situations with sensitivity
HR: Compensation & benefits, Proficient, 08/01/22, Knowledge of compensation and benefits programs
Attention to detail, Proficient, 10/01/23, Identifying differences in materials, following instructions, and detecting details among distracting information
Work Authorization
Authorized to work in the US for any employer
Groups
Baraboo Young Professionals, 07/01/23, Present, A member of Baraboo Young Professionals. I volunteer for community events in the Baraboo area to raise money for area nonprofits and college scholarships.