Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
1
1
Year of post-secondary education
Work History
Automotive Care Center Coach
Walmart, Tyler
01.2020 - Current
ACC Coach
Increased sales by 14 percent over 2022 - 2023 fiscal year
Coordinated and streamlined COVID response while at store 1022
Developed and maintained courteous and effective working relationships
Demonstrated creativity and resourcefulness through the development of innovative solutions
Adaptable and proficient in learning new concepts quickly and efficiently
Resolved problems, improved operations and provided exceptional service
Applied effective time management techniques to meet tight deadlines
Learned and adapted quickly to new technology and software applications
Cultivated interpersonal skills by building positive relationships with others
Skilled at working independently and collaboratively in a team environment
Used critical thinking to break down problems, evaluate solutions and make decisions
Managed time efficiently in order to complete all tasks within deadlines
Identified issues, analyzed information and provided solutions to problems
Logistics Lead
Auto Salvage Yard
Jacksonville
01.2018 - 01.2020
One year in sales at STS Electronic Recycling, promoted to Logistics Lead at Auto Salvage Yard 204
Facilitated large transfer of inventory following purchase of multiple salvage and tow companies
Conducted research to address shipping errors and packaging mistakes
Divided and categorized cargo received and redirected shipments in response to customer requests
Organized records of vehicles, schedules and completed orders
Collaborated with manufacturing and supply chain management
Created and enforced detailed organization processes to increase quality and service standards
Reviewed established business practices and improved processes to reduce expenses
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time
Manager
East Texas Water Store
Jacksonville
05.1998 - 01.2018
Twenty Years working in and helping manage family business
Maximized performance by monitoring daily activities and mentoring team members
Accomplished multiple tasks within established timeframes
Developed and maintained relationships with customers and suppliers through account development
Controlled costs to keep business operating within budget and increase profits
Planned and budgeted accurately to provide business with resources needed to operate smoothly
Improved marketing to attract new customers and promote business
Controlled resources and assets for department activities to comply with industry standards and government regulations
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
Evaluated employee performance and conveyed constructive feedback to improve skills