Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samuel Burke

Cottonwood Heights

Summary

Seasoned professional technician seeking opportunities for growth within the technical/diagnostic fields.

Overview

8
8
years of professional experience

Work History

Field Service Technician

Rivian
10.2021 - Current
  • Supported manufacturing plant in Illinois for several months, assisting in the development of Triage & Firmware Integrations team
  • Helped open & develop Salt Lake City field service team, including training of all other technicians hired for the first six months of operation & continued training support thereafter
  • Continuously demonstrate eagerness to facilitate cross-functional collaboration between departments to help achieve company goals
  • Consistently receive praise from Diagnostic Engineering department on thoroughness & thoughtfulness during advanced diagnostics
  • Worked closely with service center leadership to improve processes & achieve/maintain compliance with SLAs & other service center goals

Automotive Service Technician

Hinckley Overlanding
02.2021 - 10.2021
  • Perform aftermarket installs, including custom fabrication where needed
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Diagnosed & serviced/replaced automotive assemblies, ranging from jobs as simple as brakes to engine/transmission teardowns and replacements.

Automotive Service Technician

Autosource LLC
06.2020 - 02.2021
  • Established clear repair plans with line-item details of expected labor and parts costs.
  • Completed thorough inspections of vehicles to evaluate damages and develop repair plans.

Automotive Service Technician

Crandall Ford
10.2019 - 06.2020
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Aligned systems with manufacturer specifications through skilled calibration.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.

Automotive Service Technician

Hammers Automotive
01.2019 - 09.2020
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.

Automotive Service Technician

Affinity Auto Sales
08.2017 - 01.2019
  • Broke down complex mechanical information into simpler parts for individuals with little to no prior understanding of system operations.
  • Communicated issues to supervisor and helped develop solutions.
  • Explained estimates and determined repair timelines to manage customer expectations.

Education

Bachelor of Science - Political Science

University of North Georgia
Dahlonega, GA
08.2017

Skills

  • Mechanical & electrical diagnostics
  • Manufacturing processes
  • Software/firmware integration & troubleshooting
  • Meticulous organization and documentation
  • Exceptional interpersonal skills
  • Experienced in start-up environment
  • Experienced in leadership, training, & mentoring

Timeline

Field Service Technician

Rivian
10.2021 - Current

Automotive Service Technician

Hinckley Overlanding
02.2021 - 10.2021

Automotive Service Technician

Autosource LLC
06.2020 - 02.2021

Automotive Service Technician

Crandall Ford
10.2019 - 06.2020

Automotive Service Technician

Hammers Automotive
01.2019 - 09.2020

Automotive Service Technician

Affinity Auto Sales
08.2017 - 01.2019

Bachelor of Science - Political Science

University of North Georgia

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