Exceptional leader talented at public speaking, motivating and problem solving. Technically-savvy with outstanding relationship building skills, patient and professional at all times. Always moving forward to achieve excellence.
Overview
7
7
years of professional experience
Work History
Paratransit Driver
Transdev
11.2023 - 02.2024
Maintained full understanding of local roads and traffic patterns.
Performed basic repairs and maintenance actions to keep vehicle working at peak performance.
Worked different route every day based on changing passenger locations and destinations.
Boosted customer satisfaction through professional communication, courteous service, and prompt assistance in resolving issues or concerns.
Batch Maker
The Suter Company
10.2020 - 03.2023
Moved over 30,000 pounds of materials between job sites daily.
Checked numerous newly mixed products for safety, accuracy and regulatory adherence using Ph meter and thermometer
Kept work areas clean, neat and organized to promote safety, productivity and team success.
Cleaned and sterilized factory processing containers and work areas to keep foods safe.
Maintained optimal safety levels by cleaning and sterilizing vats and processing equipment between every batch.
Restaurant Team Member
McDonald's
02.2020 - 10.2020
Greeted customers in timely fashion, while quickly determining their needs
Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
Operated register to process payments and collect cash payment for order totals.
Suggested add-on items like desserts and side dishes, which increased revenues through upselling.
Customer Service Representative
CTC Teleservices
01.2020 - 03.2020
Provided primary customer support to internal and external customers in fast-paced environment
Recommended Product or Service to customers, thoroughly explaining details
Entered customer interaction details in Software to track requests, document problems and record solutions offered
Answered customer telephone calls promptly to avoid on-hold wait times.
Operations Team Member
Target Distribution Center
10.2016 - 12.2018
Picked products for specific routes according to pick sheets
Led warehouse improvement initiatives to advance operational efficiency
Picked up incoming stock and delivered materials to designated locations
Estimated weights, heights and centers of balance to make precise placements
Tracked time spent on assignments each day for productivity reporting.