Summary
Overview
Work History
Education
Skills
Certification
Timeline
ProjectManager
Samuel Camacho

Samuel Camacho

Las Vegas,NV

Summary

manager with a proven track record at White Castle, excelling in operations management and team leadership. Enhanced customer satisfaction through effective conflict resolution and staff training, while implementing cost control measures that improved profitability. Skilled in budget management and fostering strong relationships with clients and suppliers to drive business growth.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Manager

White Castle
04.2022 - Current

Did P&L

  • Supervised daily operations to ensure efficient service delivery and high customer satisfaction.
  • Trained staff on food safety protocols and operational best practices for enhanced compliance.
  • Implemented inventory management procedures to optimize stock levels and reduce waste.
  • Developed schedules to align staffing with peak hours, improving team productivity and service speed.
  • Collaborated with management on strategic initiatives aimed at increasing revenue and market presence.
  • Monitored financial transactions to maintain budgetary discipline and accurate reporting standards.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Resolved customer complaints promptly, enhancing overall guest experience and loyalty.

General Manager

Marcos's Pizza
05.2018 - 05.2022
  • Led operational strategy to enhance customer service and streamline restaurant operations.
  • Oversaw inventory management processes, ensuring optimal stock levels and reducing waste.
  • Implemented training programs for staff, improving team performance and service quality.
  • Developed marketing initiatives to increase local brand awareness and drive sales growth.
  • Coordinated scheduling to optimize labor costs while maintaining service efficiency during peak hours.
  • Fostered a positive work environment through effective communication and conflict resolution strategies.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Championed continuous improvement initiatives that enhanced operational performance across all departments.
  • Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.

HVAC Technician

A&J Air
04.2012 - 04.2018
  • Conducted routine HVAC system maintenance to ensure optimal performance and compliance with safety standards.
  • Diagnosed and repaired heating, ventilation, and air conditioning systems to minimize downtime and improve efficiency.
  • Installed new HVAC equipment following industry best practices, enhancing system reliability and customer satisfaction.
  • Collaborated with team members to develop preventative maintenance schedules, increasing operational effectiveness across multiple sites.

Education

High School Diploma -

Del Sol
Las Vegas, NV

HVAC Certificate - HVAC

Quality Heating And Air
Las Vegas, NV

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Relationship building
  • Operations management
  • Cross-functional teamwork
  • Performance management
  • Shift scheduling
  • Policy implementation
  • Conflict resolution
  • Schedule preparation
  • Workforce management
  • Negotiation
  • Business administration
  • Product management
  • Budget control
  • Business development
  • Business planning
  • Key performance indicators
  • Clear communication
  • Safety procedures
  • Work prioritization
  • Computer skills
  • Problem resolution
  • Managing operations and efficiency
  • Customer relationship management
  • Training and development
  • Staff training
  • Scheduling and coordinating
  • MS office
  • Schedule management
  • Employee development
  • Problem-solving aptitude

Certification

Epa certified, Serve Safe certification

Timeline

Manager

White Castle
04.2022 - Current

General Manager

Marcos's Pizza
05.2018 - 05.2022

HVAC Technician

A&J Air
04.2012 - 04.2018

High School Diploma -

Del Sol

HVAC Certificate - HVAC

Quality Heating And Air
Samuel Camacho