Samuel Campo

Personal Shopper

Wal-Mart Supercenter

07.2021 - Current

Enhanced client satisfaction by providing personalized shopping experiences based on individual styles and preferences.
Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Consistently met deadlines and quality goals for accuracy and timeliness.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Tracked substitutions and informed customers of changes.
Worked productively with customers to meet order requirements and service expectations.
Loaded and unloaded orders at customer's homes or locations.
Provided product advice to customers to help select most suitable items for individual needs.
Communicated with vendors to stay informed of new products and stock availability.
Drove store revenue by offering customers accessories and related purchases to complete selections.
Contributed to team objectives in fast-paced environment.