Summary
Reliable Cafe Worker serving customer needs in busy environments. Pleasantly offers customers assistance to drive service and satisfaction. Considered hardworking, punctual, and approachable. Efficient Car Washer, successful in completing cleaning and maintenance tasks quickly and thoroughly. Results-oriented with exceptional communication and a strong background in customer service. Reliable Cashier offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customers positive experiences to drive loyalty and repeat business. Trained in all areas and flexible with changing business needs.
Overview
1
1
year of professional experience
Work History
Bus Boy
Buffalos
11.2022 - Current
- Established rapport with customers by providing friendly and attentive service.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Assisted customers with carry-out service.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Monitored dining room inventory and replenished as necessary.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
Carwash Attendant
Big Dans Car Wash
08.2022 - 11.2022
- Greeted customers and assessed needs to recommend suitable car wash services.
- Followed safety guidelines for cleaning vehicles and equipment.
- Applied waxes and protective treatments to vehicles for high-quality finishes.
- Wiped down and polished interior and exterior surfaces.
- Utilized high-pressure washers to clean vehicles and equipment.
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Educated customers on self-service car wash operation for safe, appropriate use.
Cashier
Zaxbys
09.2021 - 06.2022
- Tallied cash drawer at beginning and end of each work shift.
- Operated cash register to record transactions accurately and efficiently.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers to encourage repeat business.
- Addressed customer needs and made product recommendations to increase sales.
Education
High School Diploma -
05.2024
Skills
- Stocking and Replenishing
- Process Improvement
- Issue Resolution
- Quality Control
- Safety Awareness
- Strong Client Relations
- Hospitality Management
- Professional Relationships
- Cleaning and Sanitizing
- Time Management
- Reading Comprehension
- Customer Retention
Biking
I have loved biking since I was a young boy. I have owned many bikes over the years. I love getting better, faster, and stronger.
Computer Repair Specialist
I have loved computers as long as I can remember. I love to help people around me with their technical problems. I have owned many types of computers, one day I hope to own a very nice gaming rig.
Efficiency
Since I started working all I kept hearing from people is how fast I was. I love getting things done quickly without a hassle. I love learning to do things better and more efficiently. One day I hope to help invent something to help make life a little easier.
Customer Service
People always thank me for my customer service. So far all the places I have worked tell me how helpful I am. My co-workers said they love working with me because I always made the job more fun.
Timeline
Bus Boy - Buffalos
11.2022 - Current
Carwash Attendant - Big Dans Car Wash
08.2022 - 11.2022
Cashier - Zaxbys
09.2021 - 06.2022
River Ridge High School - High School Diploma,