Samuel Carpenter
Retired Military
Jacksonville,FL
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
Work History
Personnel Manager/ Supervisor
United States Navy
Jacksonville , Florida
07.2018 - 07.2022
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Onboarded new employees with training and new hire documentation.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized and safe environment for employees and patrons.
- Delivered feedback to decision-makers regarding employee performance and training needs.
Quality Assurance Technician/Production Controller
United States Navy
Andrews Air Force Base, MD
04.2014 - 07.2018
- Achieved quality assurance operational objectives by preparing and implementing production, productivity and customer-service standards.
- Analyzed test data to determine performance and reliability of materials
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Developed quality assurance plans by conducting hazard analyses, identifying critical control points and establishing critical limits.
- Met quality assurance financial objectives by estimating requirements, preparing budgets, scheduling expenditures and analyzing variances.
- Adjusted, repaired and replaced defective parts and materials.
- Performed thorough inspections of incoming materials and outgoing products.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Monitored product standards and quality-control programs.
- Promoted adherence to quality standards by educating personnel on quality control.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
- Updated inspection journals and daily summary logs with quality-related data.
Supervisor
United States Navy
Virginia Beach, Virgina
01.2010 - 04.2014
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
- Cared for 76 pieces of equipment through preventive and corrective maintenance.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Delegated high volumes of work to empower team, build trust and assist with professional development.
- Conducted employee evaluations to provide feedback and set expectations for future job performance.
- Coordinated employee schedules to keep pace with business needs and meet company demands.
Supervisor
United States Navy
Brunswick, ME
11.2007 - 01.2010
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Evaluated employee performance and coached and trained to improve weak areas.
- Conducted routine inspections to check quality and compliance with established specifications.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Technician
United States Navy
Fort Worth, TX
08.2005 - 11.2007
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Monitored spare parts inventory and addressed shortages with purchasing personnel.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Completed job reports and logs immediately following service calls.
- Tested components and systems to evaluate performance and identify concerns.
Training Coordinator
United States Navy
Marietta, GA
06.2002 - 09.2005
- Gathered data about course success and participant experiences to help with future course planning.
- Liaised between trainers and course participants.
Education
High School Diploma -
Neptune High School
Neptune NJ 09.1991 - 06.1995
Skills
Policies and procedures
Timeline
Personnel Manager/ Supervisor
United States Navy
07.2018 - 07.2022
Quality Assurance Technician/Production Controller
United States Navy
04.2014 - 07.2018
Supervisor
United States Navy
01.2010 - 04.2014
Supervisor
United States Navy
11.2007 - 01.2010
Technician
United States Navy
08.2005 - 11.2007
Training Coordinator
United States Navy
06.2002 - 09.2005
High School Diploma -
Neptune High School
09.1991 - 06.1995
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