Dynamic professional with extensive experience in equipment maintenance and customer service at M Service. Proven ability to enhance safety compliance and streamline operations. Recognized for exceptional problem-solving skills and effective team collaboration, consistently ensuring a clean and safe environment while exceeding client expectations.
Overview
15
15
years of professional experience
Work History
Contract Worker
M Service
Pompano Beach
05.2024 - Current
Performed regular maintenance tasks such as cleaning equipment, checking supplies, laundry, houseman and ensuring proper operation of machinery.
Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Identified needs of customers promptly and efficiently.
Assessed company operations for compliance with safety standards.
Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
Audited company's legal documents to verify compliant policies and procedures.
Maintained positive working relationship with fellow staff and management.
Houseman
Carlene's Cleaning Company
Nashville
01.2022 - 11.2023
Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
Performed deep cleaning duties such as shampooing carpets or polishing furniture when required.
Responded promptly to guest inquiries and requests regarding housekeeping needs.
Maintained a clean and safe environment for guests and staff by vacuuming, dusting, sweeping, mopping floors, washing windows and walls.
Coordinated with housekeeping staff to maintain inventory levels of cleaning supplies.
Adhered to daily cleaning schedules and updated as needed based on demand.
Monitored and reported any security or safety hazards to management immediately.
Driver, Funeral Services
Janette's Funeral Home
St. Catherine, Jamaica
05.2010 - 11.2022
Enhanced customer satisfaction by providing courteous and professional service.
Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
Adhered to company policies and procedures related to safety and security standards.
Picked up clients from specific locations to transport and drop off at destinations.
Coordinated with team members and remained flexible in work scheduling to meet service needs.
Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
Demonstrated ability to handle emergency situations calmly and effectively.
Transported riders to designated stops according to pre-determined schedules.
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