Samuel Casas
Orlando,FL
Summary
Dynamic and detail-oriented professional with a proven track record at Towne Park, excelling in customer service and teamwork. Adept at multitasking and problem-solving, I consistently enhance guest experiences while maintaining operational efficiency. Recognized for excellent communication skills and a strong work ethic, I thrive in fast-paced environments.
Overview
4
4
years of professional experience
Work History
GSC
Towne Park
05.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Supervise the lane, engage with all guest in order to provide excellent service
Cashier
7-eleven
03.2022 - 01.2023
- Processed customer transactions efficiently using POS systems.
- Provided exceptional customer service, resolving inquiries and concerns promptly.
- Maintained cleanliness and organization of checkout area and store displays.
- Assisted in inventory management by restocking shelves and monitoring stock levels.
- Collaborated with team members to ensure smooth daily operations during peak hours.
- Handled cash register operations accurately, minimizing discrepancies in cash drawers.
- Trained new employees on store policies, procedures, and customer service standards.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Gsa
Towne Park
02.2025 - Current
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Drive safely the vehicles for guest, check bags and offer and great experience to the guest/costumer
Sales Associate
Premium Outlets
01.2023 - 12.2024
- Assisted customers with product selections and inquiries to enhance satisfaction.
- Maintained organized merchandise displays to promote sales and improve customer experience.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkouts.
- Collaborated with team members to achieve daily sales targets and maintain store operations.
- Conducted inventory checks and restocked shelves to support product availability and presentation.
Education
High School Diploma -
Liceo Taller San Miguel
Pereira, Colombia Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Multitasking
- Multitasking Abilities
- Excellent communication
- Computer skills
- Organizational skills
- Calm under pressure
- Decision-making
- Problem resolution
- Verbal communication
Languages
Spanish
Native or Bilingual
English
Full Professional
Portuguese
Professional Working
Timeline
GSC
Towne Park
05.2025 - Current
Gsa
Towne Park
02.2025 - Current
Sales Associate
Premium Outlets
01.2023 - 12.2024
Cashier
7-eleven
03.2022 - 01.2023
High School Diploma -
Liceo Taller San Miguel